Administrative Assistant

Western & Southern Financial Group•Fremont, MI

2d•Onsite

About The Position

The Administrative Assistant provides essential administrative support to the Gerber Life Insurance Management Team and oversees the GLIC front desk operations at the Fremont administration facility. This role is critical to maintaining a professional, secure, and welcoming work environment for associates and visitors. The Administrative Assistant serves as the primary front-desk representative ensuring smooth daily operations and acts as the first point of contact for all site visitors. Responsibilities include monitoring the front desk, controlling access to company property by verifying proper identification and credentials, and supporting a safe workplace through routine interior patrols. Working under general supervision, the Administrative Assistant is responsible for promptly escalating incidents, concerns, or irregularities to Gerber Life Front Desk Security and documenting issues as required. As the face of the company, this individual plays an important role in presenting a positive, professional image of Gerber Life Insurance. As business needs require, the Administrative Assistant may also provide administrative support to additional Gerber Life Management Teams, including those located at the Fremont, Cincinnati, and White Plains sites.

Requirements

High School Diploma - Required
Three-plus years administrative support experience - Required
Demonstrated professional verbal and written communication skills, including proofing skills. - Required
Demonstrated strong organizational skills, attention to details and a well-defined work ethic. - Required
Demonstrated excellent judgment, problem-solving, decision-making and follow-through skills. - Required
Demonstrated basic math skills. - Required
Proven ability to prioritize, change priorities as needed, work under pressure, adapt to demanding situations, manage multiple projects and meet deadlines. - Required
Proven ability to work well either alone or as part of team. - Required
Demonstrated effective interpersonal skills, ability to handle conflict. - Required
Proven ability to proactively collect information to complete assignments. - Required
Proven ability to maintain accurate filing systems. - Required
Excellent PC, data entry and word processing skills. - Required
Requires visual acuity to be observant of conditions and situations necessary to maintain the security of company premises - Required
Possess and display excellent verbal and written communication skills with proven ability to convey information, verbally and in writing, to internal and external customers in a clear, accurate, focuses and concise manner. - Required

Nice To Haves

Associate's Degree - Preferred
Excellent typing skills - 60 words per minute. - Preferred

Responsibilities

Completes assignments as requested by Management including documents, manuals, operating instructions, month end reporting, presentations, reports, supply orders, as well as all other requests.
Provides support to all Operations Management regarding travel arrangements, including air, car and hotel.
Schedules meetings including room reservations, site calendar updates, meeting invitations, proper equipment, catering, document preparation, etc.
Performs general clerical duties to include, but not limited to, photocopying, faxing, mail handling and filing.
Handles purchasing process: creates purchase orders, places orders using a Corporate Purchasing Card, reconciles Purchasing Card, receives goods against invoices and maintains purchasing records.
As a team with other Administrative Assistants, prepares special events such as Employee Appreciation, Holiday Celebrations, Town Hall, Service Awards Event, National Baby Food Festival, etc.
Vigilant and observant while stationed at front desk post.
Monitor radios and respond within established procedures.
Acts within established procedures to control access and provide a safe working environment for company associates.
Maintain records, make written reports for accidents and incidents
Provides administrative support for Gerber Life Fremont facility. Includes but not limited to handling mail, reception of guests and calls into the different office locations, coordination of conference rooms.
Facilitates communications between Gerber Life and building management.
Acts as a member of office evacuation team, shelter in place and first responder team.
Performs other miscellaneous office and facility support.
Performs other duties as assigned.
Complies with all policies and standards.