Administrative Assistant (Food & Nutrition/OAC)

Goddard Riverside Community Center•New York, NY

12h•Onsite

About The Position

Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center are Manhattan community-based human services agencies supporting approximately 30,000 New Yorkers. The Administrative Assistant supports the Food and Nutrition Department/OAC, assisting the Program Manager and HDM Manager with administrative functions, compliance, policies, procedures, and departmental goals. The role collaborates with staff, clients, and volunteers, provides customer service, maintains positive internal and external relationships, and conducts volunteer orientations. The position is based in an older adult center in Manhattan and is scheduled Monday through Friday, 7:30 a.m. to 3:30 p.m., with some holidays required. Working on Thanksgiving and Christmas Day is required. The stated salary range is $37,697.25–$42,409.40; the offer depends on relevant experience and preferred qualifications.

Requirements

High school diploma.
At least 2 years of work experience.
Excellent organizational skills.
Ability to be proactive and work independently.
Proficiency in basic filing principles and standard correspondence formats.
Ability to manage a wide range of tasks and thrive in a fast-paced work environment.
Experience in problem-solving, conflict resolution, and customer service, with empathy.
Experience with and interest in working with diverse staff and volunteers.
Excellent verbal and written communication skills; fluent in English, including speaking, reading, and writing.
Ability to take direction, lead and motivate others, and creatively solve problems.
Strong interpersonal and customer service skills and a genuine desire to engage with supporters from diverse backgrounds.
Strong organizational and planning skills as they apply to volunteerism.
High proficiency in Microsoft Office and Google Suite applications.
Computer proficiency and superior keyboarding skills.
Ability to move around the older adult center to deliver messages, files, and supplies or conduct volunteer orientations.
Ability to lift and carry light to moderate items, such as files, office supplies, or equipment, up to 25 pounds.

Nice To Haves

Spanish-speaking ability.

Responsibilities

Support the OAC Program Manager and HDM Manager with their functions and responsibilities to achieve department goals.
Organize, review, and submit HDM and OAC invoices, and maintain a monthly expenditures report for the Program Manager.
Help ensure a high-quality volunteer experience by greeting volunteers, providing hospitality, troubleshooting issues, and delivering orientations to groups of varied sizes and backgrounds.
Monitor office and program supply inventory for HDM and OAC, verify package receipt, and stock supplies.
Prepare and update documents to communicate information promptly and meet compliance requirements and contractual goals.
Maintain client information, gather and record client feedback, assess service quality, and relay client concerns to appropriate senior staff.
Assist with facilitating program activities, including congregate meal service.
Maintain confidentiality of participant information.
Register new members in Vive.
Provide friendly visits and telephone reassurance calls to homebound seniors.
Update active-member records monthly.
Enter service units in Vive and other required databases.
Perform other duties as required.

Benefits

Medical, dental, and vision coverage.
Life insurance.
Commuter benefits.
Employee Assistance Program (EAP).
Flexible Spending Accounts.
403B Thrift Retirement Plan.
12 annual sick days.
12 agency holidays.
20 days or 4 weeks of paid time off, plus an additional 5 days after 5 years of employment.
More than 6 weeks of paid time off in total.