About The Position

The Administrative Assistant provides administrative support to the Chair of the School of Communication & Public Affairs and supports the service and delivery of educational programs. The role manages office operations and departmental workflows; supports academic scheduling, faculty processes, student requests, reporting, and curriculum documentation; maintains department financial and purchasing records; and coordinates communication, meetings, events, and other administrative activities. The position also supervises department student workers and supports school-sponsored trips and recruitment activities.

Requirements

  • High school diploma or GED required; a degree is preferred.
  • Three or more years of project support and/or office work experience.
  • Computer literacy, including proficiency with MS Word, Excel, Outlook, digital scheduling systems, databases, student information systems, and online collaboration platforms.
  • Ability to learn and effectively use university systems related to scheduling, purchasing, registration, reporting, and communication.
  • Reading, mathematical, organizational, verbal, written, attention-to-detail, and interpersonal skills.
  • Ability to prioritize and multitask in a fast-paced office.
  • Ability to work effectively with staff, administration, students, and parents from varying cultural backgrounds.
  • Ability to maintain a professional demeanor in a fast-paced work environment with constant phone interruptions.
  • Ability to maintain a high level of confidentiality.
  • Must maintain compliance with the Family Educational Rights and Privacy Act (FERPA) policy and procedures.

Responsibilities

  • Manage office flow and assist the Department Chair or Dean of the College of Arts and Cultural Studies as assigned.
  • Prepare reports, schedule department meetings, and take meeting minutes.
  • Maintain financial records for department funds and budgets.
  • Assist with academic operations, including scheduling coordination, faculty support processes, reporting, curriculum-related documentation, and departmental workflow management.
  • Serve as a liaison between the School of Communication & Public Affairs and other departments.
  • Handle departmental email inquiries by answering, consulting others, or forwarding inquiries to the appropriate person.
  • Answer telephone calls, reply to voicemail, and manage office workflow and deadlines.
  • Schedule classes for incoming first-year students and help arrange contact between students and instructors.
  • Maintain semester courses and coordinate with the Registrar’s Office.
  • Process course request forms, drop/adds, and other petitions that assist students.
  • Maintain departmental calendars and coordinate departmental events and catering needs with the Department Chair.
  • Process facility and room requisitions and update classroom schedules as needed.
  • Assist with departmental events, recruitment activities, advisory meetings, and special projects.
  • Create files for full-time and adjunct faculty applicants and independent contractors, and assist with arranging interviews for new instructors.
  • Process lesson report forms and payroll reports for adjunct faculty contract requisitions and student workers.
  • Supervise department student workers and their timecards.
  • Support scheduling trips and hotel reservations for co-curricular activities and school-sponsored trips.
  • Assist with Faculty Load reports, Faculty Sharing reports, budget reports, faculty teaching assignments, and annual reports.
  • Maintain and requisition departmental purchases.
  • Maintain digital records, online forms, and the departmental administrative system.
  • Perform other duties as assigned.
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