Administrative Assistant

Albany Community Action Partnership • Albany, NY

12d • Onsite

About The Position

At ACAP, we’ve been empowering children and families through early childhood education for nearly 60 years. We are seeking a motivated, detail-oriented Administrative Assistant to support daily office operations for our Early Childhood Education site. This role will coordinate administrative activities to ensure accurate and useful communication and information. Provides general office support and manages and/or maintains correspondence, files and records, and otherwise relieves staff of clerical work and administrative and business details with management and staff, as well as outside agencies.

Requirements

• A High School diploma or GED is required
• A minimum of two (2) years of customer service experience.
• Strong interpersonal, communication, organization, and problem-solving skills are required.
• Solid PC skills including database entry, word processing, and spreadsheet skills are required.

Nice To Haves

• Bilingual or multilingual abilities a plus.

Responsibilities

• Greets and directs customers at ECE sites, visitors, and incoming telephone calls; answers general questions and inquiries regarding agency’s programs and services, directing customers to appropriate resource personnel.
• Performs a variety of clerical and general office duties including copying, sending and distributing faxes, receiving and distributing incoming mail, processing outgoing mail, data entry, meeting preparation, and general maintenance of copy machine and supplies.
• Provide classroom coverage/support personnel as needed.
• Manages correspondence, reports, forms, and other documents as requested; assembles data and sets up the format for material to be processed and maintains administrative inventory supplies levels.
• Respond to, or coordinate responses to internal and external requests for information and required reports in areas of responsibility.
• Assist with the development and implementation of department changes based on agency strategic direction and priorities; support efforts to improve administrative functions.
• Assist with customer outreach and enrollment for agency programs; assist program team with planned activities.
• Represent agency interests at meetings and activities with external stakeholders.

Benefits

• Paid Time Off Benefits: Sick, Personal, and Vacation Leave
• 12 paid holidays
• 403(b) with employer contribution
• Health, Dental & Vision Insurance
• Employer-paid life/AD&D Insurance
• Short-term/Long-term Insurance
• Tuition Assistance
• Employee Assistance Program (EAP)
• Opportunity for Advancement!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED