Administrative Assistant, North America
About The Position
The Administrative Assistant for North America provides high-level administrative, operational, and logistical support to the North America Regional Director and North America leadership teams. Serving as the central point of coordination, this role manages communications, calendars, meetings, travel, conferences, ministry projects, records, reporting, and leader support to help North America ministry operations run effectively. The position requires exceptional organization, initiative, sound judgment, strong interpersonal skills, discretion, and the ability to manage competing priorities in a fast-paced ministry environment. The Administrative Assistant works closely with the North America Regional Director, North America leadership teams, Ministry Service Center staff, volunteer leaders, and ministry partners to ensure leaders have the information, resources, and support needed to serve effectively.
Requirements
- A deep and growing relationship with Jesus Christ, evidenced by a strong, clear personal testimony and a lifestyle reflecting spiritual maturity and intimacy with God.
- Belief in and adherence to the CBS Statement of Faith and a meaningful commitment to the Vision, Mission, and Core Values of CBS.
- An associate or bachelor’s degree, or an equivalent combination of education and relevant experience.
- Experience supporting senior leaders in a nonprofit, ministry, educational, or professional environment, including coordinating meetings, travel, events, projects, and communications.
- Proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, OneNote, SharePoint, and OneDrive.
- Experience with virtual meeting platforms, electronic document management, file organization, expense reporting, budget tracking, and document production.
- Exceptional organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills, with excellent attention to detail and accuracy.
- Demonstrated discretion and sound judgment when handling confidential and sensitive information.
- Strong problem-solving skills and a commitment to follow-through and completion of tasks.
- Ability to build positive working relationships across teams and communicate effectively and professionally in challenging situations.
- Ability to work both independently and collaboratively in a dynamic ministry environment.
- Proficiency with administrative systems, processes, and technology tools that support productivity and organizational effectiveness.
Nice To Haves
- Five or more years of progressively responsible administrative support experience.
- Community Bible Study experience.
- Familiarity with Microsoft Copilot, Planner, Canva or similar design tools, event management platforms, and survey or form-building tools.
Responsibilities
- Manage calendars, schedules, priorities, appointments, travel, and communications for the North America Regional Director.
- Prepare agendas, reports, presentations, correspondence, meeting packets, and follow-up materials.
- Serve as a liaison between North America leadership and Ministry Service Center departments, including Finance, Operations, Curriculum, IT, Communications and Marketing, and other ministry functions.
- Maintain confidentiality regarding personnel matters, financial information, strategic initiatives, and ministry operations.
- Leverage emerging technologies and productivity tools to improve efficiency, organization, communication, and administrative processes while supporting the mission and ministry of CBS.
- Coordinate leadership meetings, shepherding calls, interviews, focus groups, and ministry gatherings.
- Prepare agendas and supporting documents, record meeting minutes, track decisions and action items, and provide timely follow-up.
- Draft, prepare, and distribute leadership communications, recognition correspondence, ministry updates, and organizational responses.
- Support strategic and operational projects by tracking timelines and maintaining accurate documentation of ministry resources and organizational changes.
- Support leadership conferences, retreats, training events, and ministry gatherings through planning, preparation, coordination, and onsite support.
- Coordinate event logistics, including travel, lodging, meals, materials, and hospitality.
- Maintain rosters, directories, leadership transition records, anniversary records, recognition programs, and electronic document repositories.
- Administer birthday card distribution and appreciation, sympathy, retirement, and other recognition processes for leaders and volunteers.
- Assist with expense tracking, credit card reconciliation, documentation requests, ministry purchases, and accurate financial recordkeeping.
Benefits
- Starting at four weeks of paid vacation and four weeks of paid sick leave annually.
- Paid holidays, including your birthday.
- 403(b) retirement plan with a 5% match.
- Medical, dental, and vision insurance.
- Employer-paid disability and life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
