Administrative Assistant for Senior Sales Leader

Tom James Company•New York City, NY

21d•Hybrid

About The Position

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team. We currently have a part-time opening in our New York, NY office for a Senior Sales Leader. Our position is for 40 hours per week at $26-$30 per hour, based on qualifications.

Requirements

Confident, independent worker
Strong communication skills (verbal, written, listening)
Excellent organizational skills and highly detail-oriented
Outstanding time management skills
Professional customer service skills
Familiarity with LinkedIn
Proficient with Google Suite
Able to bend and lift 30 lbs
Comfortable with out-of-office errands

Nice To Haves

Experience with Slack and Asana (or similar task-management tool) preferred
A motivated problem solver who is comfortable being flexible in a fast-paced environment
Two years administrative experience is preferred
Experience with a sales-oriented environment is a plus

Responsibilities

Inventory Management: Maintaining a system for keeping track of all inventory, as well as timelines for orders in process
Prepping clothing to be delivered and assuring quality of all arriving inventory
Work with CRM and order system to assist with alterations, returns, and delivery of clothing
Occasionally attending client appointments with sales professional when extra assistance is needed
Client-facing Communication: Providing excellent and timely customer service for any client questions pertaining to their orders and appointments
Setting up appointments and managing follow-up reminders
Arranging pick-ups and deliveries with clients
Problem solving for client issues that come up
Providing administrative support to sales professional
Creating efficient processes for communication and organization
Coordinating daily schedule of both client and intraoffice meetings
Interface with factories, home office, and outside vendors on a regular basis
Assist with payments and order entry
Helping to keep selling materials, such as fabrics, organized
Assist with wardrobe coordination for clients on occasion
Some personal assistance on occasional basis
Prospecting new clients: Using internet and social media, including LinkedIn, Instagram, and Zoom Info for potential client research
Entering leads into proprietary system
Sending introductory and promotional messages
Creating call lists/hot lists for client meetings
Maintaining a professional image to interface with high-end clientele