Administrative Assistant

Burson•Ottawa, ON

3d•Hybrid

About The Position

Burson is looking for an organized, versatile, and proactive Administrative Assistant to oversee the day-to-day operations of the Ottawa office and provide key administrative and operational support to the team. This role also includes direct support to local leadership while contributing to employee experience and office culture. This position plays a central role in ensuring the smooth operation of the office, welcoming clients, organizing internal events, coordinating administrative activities, and supporting teams across the business. Burson is a global communications consultancy specializing in strategic communications and corporate affairs. We partner with leading organizations to help manage reputation, navigate complex issues, and support growth. We offer a collaborative, dynamic, and people-focused environment where excellence, teamwork, and professional development are at the core of our culture.

Requirements

Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Self-motivated, detail-oriented, and proactive
Ability to work collaboratively within a team
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Outlook
Ability to work under tight deadlines

Nice To Haves

Experience in customer service, office management, or administrative support is considered an asset
Bilingualism in French and English is preferred
University or college degree considered an asset

Responsibilities

Oversee the daily operations of the Ottawa office
Welcome clients and visitors
Manage incoming and outgoing mail and deliveries
Ensure conference rooms remain organized and fully functional
Maintain internal office lists and directories (phone extensions, contacts, etc.)
Manage calendars and meeting room bookings
Coordinate catering services and technical support for meetings
Organize business travel arrangements
Act as a liaison with other Burson offices across Canada
Plan and coordinate internal events and office activities
Provide logistical support for client events
Contribute to a positive employee experience and office culture
Provide administrative support to teams and consultants
Support local leadership with scheduling, coordination, and administrative follow-up
Assist with invoicing follow-up and basic accounting tasks
Create, review, and format documents in line with Burson brand standards
Manage filing systems and databases
Coordinate onboarding and integration for new employees
Serve as a point of contact for new hires in the office
Provide basic IT support and coordinate with IT teams when needed