Administrative Assistant

UnitedHealth Group•Oklahoma City, OK

2d•$18 - $32•Onsite

About The Position

Explore opportunities with FlexCare, part of the Optum family of businesses. At FlexCare, we are on a mission to provide exceptional IV therapy to patients with neurological, rheumatologic, gastroenterological and immunological disorders. Be part of a cutting-edge clinical environment where your expertise is valued, and your career growth is supported. Join us to start Caring. Connecting. Growing together. The Administrative Assistant is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include welcoming patients and visitors, answering the telephone, and answering any inquiries. Scheduling appointments and keeping those appointments on time. This position is full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00 am – 4:30 pm. It may be necessary, given the business need, to work some holidays and overtime. This will be on the job training and the hours during training will be 8:00 am to 4:30 pm, Monday – Friday.

Requirements

High School Diploma/GED OR equivalent work experience
Must be 18 years of age OR older
2+ years in an administrative or office role
CPR or BLS certification (within 45 days of hire)
Command of MS Office (Word & Excel)
Ability to travel up to 10%25 of the time
Must have a valid drivers license
Flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00 am – 4:30 pm

Nice To Haves

2 years of medical office experience
Attention to detail
Organizational skills
Team player

Responsibilities

Answers and re-routes incoming calls to the appropriate FlexCare staff members.
Makes outgoing, post-infusion follow-up calls per FlexCare policy, to patients and/or caregivers.
Documents patient communications within our Electronic Medical Records.
Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient.
Greets, screens, and checks-in patients and visitors for their scheduled appointment time.
Receives shipments and direct vendors when deliveries are scheduled.
Perform office safety audits as required by state and federal regulatory agencies.
Assists with over-the-phone scheduling of patient visits.
Provides administrative support to the management team in the form of data entry, personnel records, and other human resource department functions.
Organizes and schedules onsite or remote meetings for company staff, as needed.
Organizes and files clinic and client documents under the directive of the Clinic Manager.
Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level.
Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations.
Runs reports under the direction of the Chief Operating Officer and/or Clinic Manager.
Assists patients with completing necessary forms and documentation. Keeping a clean and calm reception area.