Administrative Assistant

FirstEnergyReading, PA
Onsite

About The Position

FirstEnergy at a Glance: We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity: This is an open position with FirstEnergy Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp. This is a full-time, on-site position located in Reading, PA.

Requirements

  • Must have high school diploma or GED.
  • Possess a minimum of 4 years of related work experience.
  • Must pass the Company’s EEI Support and Administrative Selection System (SASS) test.
  • Must be proficient in Microsoft Word, Excel and PowerPoint.
  • Must demonstrate a questioning attitude to learn, produce results, and develop relationships.
  • Must have ability to follow established element practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner.
  • Must have sound verbal and written communication skills.
  • Must have ability to work effectively in a team environment.
  • Must be able to work independently.
  • Must have the ability to work in a fast paced environment.
  • Must have excellent customer service skills (friendly, courteous, helpful).
  • Must have the ability to deliver quality, accurate work within established deadlines.
  • Must be able to handle confidential information.
  • Must demonstrate strong organizational skills and the ability to prioritize work load.

Nice To Haves

  • Knowledge and/or experience with SAP strongly preferred.

Responsibilities

  • Performs various clerical, administrative and basic general duties including but not limited to data processing, record and file creation and maintenance, mail distribution, telephone reception, invoice processing and administrative support for department.
  • Demonstrates a solid commitment to all aspects of safety.
  • Produces a variety of correspondence, reports and presentations using the appropriate office equipment and software.
  • Demonstrates sound internal and/or external customer service.
  • Meets customer needs by providing sound service and responsiveness.
  • Increases understanding of customer expectations and improves job skills.
  • Builds relationships and credibility across organization.
  • Follows up with customers when appropriate.
  • Uses effective communication skills with good judgment.
  • Supports the department’s administrative needs which may include maintaining of appointment calendars, meeting scheduling, and travel arrangements.

Benefits

  • competitive pay plus incentive compensation
  • a company-sponsored pension plan
  • 401(k) savings plan with matching employer contribution
  • a choice of medical, prescription drug, dental, vision, and life insurance programs
  • skills development training with tuition reimbursement
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