Administrative Assistant

FLACRA•Watkins Glen, NY
•$17 - $17•Onsite

About The Position

In accordance with the organization’s mission, vision and values, the Outpatient Administrative Assistant is responsible for assisting and supporting the Manager of the Outpatient Clinic.

Requirements

  • Associates Degree
  • two years of clerical, administrative or office management experience.
  • Valid NYS Drivers’ License.
  • Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and vendors.
  • Excellent computer skills to include Microsoft Word, Excel and payroll software.
  • Excellent written and verbal communication skills.
  • Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis.

Responsibilities

  • Assist in the daily management of workflow for the Outpatient Clinic, to include answering phones, scheduling and maintaining calendars for clinic staff, checking in clients for appointments, providing pro-active support to Clinic Manager and clinic staff
  • Complete all reports as requested by the Clinic Manager and the Lead Administrative Assistant.
  • Maintain accurate client data in 10e11including client demographics, insurance information, and billing information
  • Assist with filing and organizing paperwork, reports and office materials
  • Receive, direct and relay phone messages, emails and faxes
  • Perform dictation, phone reception, filing, typing, copying, mailing, advocacy and other special project tasks
  • Assist in compilation and preparation of statistical data and reports as requested by Clinic Manager
  • Work collaboratively with IT staff and all other Departments to support FLACRA’s mission to provided quality care to all clients
  • Order and track supplies for program urine screens, breathalyzer and NRT
  • Responsible for proactive spreadsheets, Closed Chart Audit, PN Reconciliation, MSD, and other reports assigned by management
  • Perform administrative & secretarial functions as requested by Clinic Manager
  • Interface with provider agencies and maintain positive working relationships
  • Directly communicate suggestions, concerns and/or complaints to the Clinic Manager
  • Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA
  • Perform other duties and functions as directed.
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