Administrative Assistant

Better Living SL•Cedar Rapids, IA

1d•Onsite

About The Position

The Administrative Assistant is responsible for coordinating and managing the administrative and financial operations of the assisted living community. This role supports residents, families, staff, and leadership by ensuring efficient office operations, accurate financial processes, regulatory compliance, and exceptional customer service consistent with the organization’s mission and values.

Requirements

High school diploma or equivalent required
Minimum of 2 years of administrative, business office, or accounting experience required.
Must pass required criminal background check in order to serve vulnerable adults
Must be screened TB and other state-required health care conditions
Be able to read, write, and comprehend English

Nice To Haves

Experience in senior living, healthcare, or assisted living preferred.

Responsibilities

Manage front office operations including phones, mail, correspondence, filing systems, and office supply inventory.
Maintain employee records in accordance with company policies and regulatory requirements, ensuring confidentiality and accuracy.
Assist leadership with scheduling, meeting coordination, report preparation, and special projects.
Support on-boarding processes for new employees, including paperwork completion and system entry.
Maintain community calendars, notices, and internal communication postings.
Provide support to residents and families regarding billing questions, service agreements, and administrative processes.
Assist with move-in and move-out procedures, including preparation of agreements, collection of required documentation, and coordination with other departments.
Assist with payroll preparation by tracking timekeeping, PTO records, and required documentation.
Support budget tracking and expense monitoring.
Other duties as assigned.