Administrative Assistant

S R INTERNATIONAL INC•Phoenix, AZ

8h•Onsite

About The Position

The Department of Economic Security is seeking an experienced and highly motivated individual to join our team as a Administrative Assistant 3. This position performs a variety of complex administrative tasks for the Accounts Receivable Unit within the Office of Accounts Receivable and Collections (OARC), including research, special projects, operational reports, writing and revising office procedures and forms, coordination administrative assignments between organizational units, and interpreting and communicating relevant policies, rules and regulations. In addition, this position responds to telephone, email, and in-person inquiries, and reviews the automated system client data for accuracy, which involves updating information and reviewing demand letters and correspondence and routing information to appropriate OARC staff. This position imports documents to OnBase: research client data on DES mainframe systems to determine comment codes; receives, sorts, and distributes incoming mail; date-stamps appeal documents; reviews, inputs and forwards appeal information timely, and collates data for civil actions and garnishments.

Requirements

Administrative experience
Knowledge of google tools
Customer service experience
Candidates must be local at time of submission.
Resumes must specify the current location of the candidate.
Candidates must be available for in person interviews within 1 week of the posting close date.
Candidates must be able to start within 2 weeks of an offer being made.

Nice To Haves

Experience with OnBase/ or any other document content management

Responsibilities

Performs a variety of complex administrative tasks for the Accounts Receivable Unit.
Conducts research and works on special projects.
Generates operational reports.
Writes and revises office procedures and forms.
Coordinates administrative assignments between organizational units.
Interprets and communicates relevant policies, rules, and regulations.
Responds to telephone, email, and in-person inquiries.
Reviews automated system client data for accuracy, updating information as needed.
Reviews demand letters and correspondence and routes information to appropriate OARC staff.
Imports documents to OnBase.
Researches client data on DES mainframe systems to determine comment codes.
Receives, sorts, and distributes incoming mail.
Date-stamps appeal documents.
Reviews, inputs, and forwards appeal information timely.
Collates data for civil actions and garnishments.