Administrative Assistant

High Point & Affiliated Organizations•New Bedford, MA

30d•$21 - $26•Onsite

About The Position

High Point & Affiliated Organizations is a health and human service agency dedicated to treating and preventing substance use disorders and mental illness. With programs across Southeastern Massachusetts, High Point offers a comprehensive continuum of care, including inpatient, outpatient, residential, and community-based services. The agency also supports survivors of abuse, violence, and families experiencing homelessness, guided by a belief in the inherent goodness, worth, and dignity of every individual. The Community Based Recovery Support (CBRS) program specifically provides additional support to individuals transitioning back into their communities after treatment or incarceration, helping them maintain their recovery.

Requirements

Must always present as courteous and professional.
Demonstrated flexibility and ability to perform multiple tasks.
Excellent communication skills, including the ability to organize ideas in logical and clear fashion.
Excellent telephone etiquette and ability to manage a busy phone system.
Ability to organize and prioritize a demanding workload while adhering to project timelines.
Knowledge of basic computer skills and software programs.
Ability to work with others in a cooperative and collaborative manner.
Ability to understand and implement Trauma Informed Care.
Maintains appropriate boundaries and adheres to code of ethics.
Comply with federal and state regulations concerning confidentiality.
Understand and adhere to all applicable policies and procedures of HPAO.
Complete TB screening requirements.
Completion of the HPAO approved de-escalation program.
CPR / First Aid Certification.
Valid Driver’s License (requirement may be waived).

Nice To Haves

Minimum of a high school diploma or equivalent, preferred (GED).
Knowledge of Microsoft Word, Excel, Adobe Acrobat and Power Point programs.
Excellent oral and written communication skills.
An understanding of SUD and the relationship between substance use and mental health issues.

Responsibilities

Greet and sign in all visitors and guests.
Complete and upload SharePoint reports as assigned.
Provide clerical support to staff and Program Management.
Record, edit and distribute meeting minutes as requested by the Program Director.
Attend supervision, required staff meetings, facility meetings, trainings and all other meetings as required.
Develop good working relationships with other staff members to reinforce a team approach.
Participate in annual Continuous Quality Improvement and comply with Quality Assessment Report data collection requirements.
Always utilize universal/standard precautions.
Perform other duties as assigned by the Program Director and COO.
Order monthly supplies/office equipment, when necessary, complete monthly inventory and replenish stock as needed.
Assist in preparing and submitting grant applications.