Administrative Assistant

Wits Group•Minneapolis, MN

27d•Hybrid

About The Position

Wits Property Management is a growing division of Wits Group, LLC, currently managing over 250 residential units throughout the Twin Cities. The Administrative Assistant role supports the daily administrative and coordination functions of the maintenance department. This role ensures owners are satisfied with maintenance costs, quality, and communication, while tenants receive timely service and clear updates. This position is ideal for an individual looking to grow within property management and operations.

Requirements

One (1) or more years of customer service or equivalent professional experience
Strong verbal and written communication skills (bilingual a plus)
Strong organizational and project coordination abilities
Ability to manage multiple priorities simultaneously
Proficiency with Google Workspace (Gmail, Docs, Sheets, etc.)
Customer-service oriented with strong follow-through
Ability to work effectively in a team environment

Nice To Haves

Previous property management experience preferred
Experience with AppFolio is a plus
Basic knowledge of home maintenance or construction is a plus
Demonstrated problem-solving and analytical skills

Responsibilities

Coordinate maintenance work orders with tenants, owners, and vendors
Receive, review, and assign work orders promptly and professionally
Obtain estimates and secure owner approval prior to scheduling repairs
Troubleshoot maintenance concerns with tenants when possible to reduce time and costs
Communicate clearly with owners regarding scope, pricing, and repair status
Ensure vendors complete work as approved and provide photo verification
Maintain accurate records and updates within the property management system
Collaborate with internal technicians and preferred vendors to diagnose and coordinate maintenance needs
Escalate issues as appropriate and report directly to the Operations Manager