Onsite Administrative Assistant / ACAM (CVA5726)

RealManage

11d•Onsite

About The Position

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Requirements

High school diploma or GED required.
Must have a valid driver's license
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office – Word, Excel and Power Point).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.

Nice To Haves

Associate degree preferred.

Responsibilities

Handling day-to-day tasks and communication in a fast-paced environment
Assisting owners with questions regarding policies and procedures
Assisting owners with HOA related issues and communicate to CAM when appropriate
Opening all mail and packages and distribute appropriately
At the direction of the CAM, electronically filing all invoices and send to CAM for processing.
Invoicing property entities for water usage and confirm payment
Invoicing property entities for employee vehicle passes and confirm payment
Keeping all contact lists up to date
Keeping all Homeowner packets up to date
Using Google Drive, Microsoft Word, Excel, Outlook
Keeping owner portal up to date with monthly and annual documents
Acting as an owner liaison between owners/guests and vendors, as needed
Processing and making bank deposits twice weekly
Preparing for and attending Annual Owners Meeting and Reception following set procedures
Preparing meeting minutes for all Board of Director and Annual Meetings
Assisting in preparing, proofing and sending communications out to owners and others
Preparing and managing ordering for annual vehicle passes and annual meeting materials
Assisting CAM with projects and meetings as requested
Attending miscellaneous meetings when requested by CAM or Board of Directors
Plus other work-related tasks as needed