Onsite Administrative Assistant (AVA5626)

RealManage • Arlington, VA

1d • Onsite

About The Position

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Requirements

• High school diploma or GED required.
• Must have a valid driver's license
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel and Power Point).
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Handling day-to-day tasks and communication in a fast-paced environment
• Assisting owners with questions regarding policies and procedures
• Assisting owners with HOA related issues and communicate to CAM when appropriate
• Opening all mail and packages and distribute appropriately
• At the direction of the CAM, electronically filing all invoices and send to CAM for processing.
• Invoicing property entities for water usage and confirm payment
• Invoicing property entities for employee vehicle passes and confirm payment
• Keeping all contact lists up to date
• Keeping all Homeowner packets up to date
• Using Google Drive, Microsoft Word, Excel, Outlook
• Keeping Security Binders up to date
• Keeping all owner files up to date
• Keeping owner portal up to date with monthly and annual documents
• Acting as an owner liaison between owners/guests and vendors, as needed
• Processing and making bank deposits twice weekly
• Keeping file and record retention system up to date
• Preparing for and attending quarterly HOA Board meetings following set procedures
• Preparing for and attending Annual Owners Meeting and Reception following set procedures
• Preparing meeting minutes for all Board of Director and Annual Meetings
• Assisting in preparing, proofing and sending communications out to owners and others
• Preparing and managing ordering for annual vehicle passes and annual meeting materials
• Assisting CAM with projects and meetings as requested
• Attending miscellaneous meetings when requested by CAM or Board of Directors
• Plus other work-related tasks as needed

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED