Administrative Assistant - Melbourne, FL

Diesel Direct Inc•Melbourne, FL
•$20 - $25

About The Position

Glover Oil is seeking a detail-oriented Administrative Assistant to support daily operations by providing customer service and handling administrative tasks, including billing, filing, accounts receivable, and customer support. The role includes front counter service for customers picking up fuel and oil at the plant, phone and order processing, resolving customer questions, invoice processing through company and customer billing portals, and maintaining accurate records.

Requirements

  • Proven experience in administrative support or customer service.
  • Strong proficiency in Microsoft Office, particularly Excel and Word (required).
  • Excellent verbal and written communication skills.
  • Detail-oriented with strong organizational abilities.
  • Ability to multitask in a fast-paced environment.
  • Problem-solving skills and a customer-first mindset.
  • High school diploma or equivalent.

Nice To Haves

  • Experience with billing systems and accounts receivable.
  • Associate degree preferred.
  • Professional demeanor and appearance.
  • Reliability and punctuality.
  • Team-oriented attitude and a strong work ethic with commitment to accuracy.

Responsibilities

  • Provide professional front counter service and process invoices for fuel and oil pickups at the plant.
  • Answer phones and process customer orders efficiently.
  • Address and resolve customer issues related to statements, invoicing, and general inquiries.
  • Manage accounts receivable processes and attend bi-weekly AR meetings.
  • Complete billing through the Glover Oil billing portal, including entering prices, verifying and printing invoices, and processing credit card payments.
  • Use customer billing portals, including Coupa, to enter and process invoices.
  • Maintain accurate documentation and records.
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