Administrative Assistant

PRS Management, Inc.Madison, WI
Onsite

About The Position

Middleton Glen, a beautiful senior living community located in Middleton, is currently seeking a Administrative Assistant to join our team. This role serves as the first point of contact and the face of the community, creating a welcoming environment for residents, guests, vendors, and team members while supporting daily administrative operations.

Requirements

  • Minimum of 3 years of experience in clerical office work, customer service, reception, or a related field.
  • Strong phone etiquette, communication, and interpersonal skills with a friendly and professional demeanor.
  • Proficiency with Microsoft Office programs and general office systems.
  • Highly organized with strong attention to detail and the ability to multitask.
  • Ability to maintain confidentiality and build positive relationships with residents, staff, and visitors.

Responsibilities

  • Serve as the primary point of contact by greeting guests, visitors, and vendors while answering and directing phone calls in a professional and welcoming manner.
  • Provide clerical and organizational support to the team, ensuring timely communication and coordination across departments.
  • Assist and direct residents, guests, and employees to the appropriate departments and provide helpful information in person, by phone, or via email.
  • Support administrative tasks such as maintaining calendars, processing expense reports, ordering office supplies, managing files, and preparing communications.
  • Assist with meetings, events, mail distribution, and general office operations to support a smooth and efficient workplace.

Benefits

  • Medical Insurance: Choose from multiple plans for you and your dependents.
  • Dental & Vision Insurance options.
  • Paid Time Off (PTO): Use it as you earn it or choose PTO+ for additional pay.
  • 401(k) with 4% Employer Match.
  • Profit Sharing Plan.
  • Free meals during your shift.
  • Employee referral bonus program.
  • Free access to the onsite fitness center and amenities.
  • Education reimbursement and professional development opportunities.
  • Employee and resident appreciation programs.
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