Administrative Assistant

MyMichigan Health•Midland, MI

2d•Onsite

About The Position

Provides complete secretarial/phone support and services to the Riecker Surgery Center in daily and ongoing functioning of department. This position works closely with department director, manager, and OR coordinators. Respond to manager/surgeon/staff needs presented at the desk such as: marking patients in facility, assembling charts and ensuring required documentation is included, monitoring the schedule and discharging patients in Epic, ordering equipment/supply requests, entering comments as necessary to communicate case information. Modify/create reports as needed and distribute/follow up as directed by the desk coordinator/manager.

Requirements

High School Diploma or GED
Knowledge of medical terminology as normally acquired through one year experience working in a Medical Center or similar setting.
Basic knowledge of personal computer and office equipment to maintain office files.
Interpersonal skills needed to communicate successfully with individuals and groups and interact with employees at all levels within the medical center.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Nice To Haves

Associates degree preferred.
Proficiency in the Microsoft Office environment preferred.
2 years working in a hospital surgical setting preferred.
EPIC or similar EMR experience preferred.

Responsibilities

Process reports as needed.
Proficiency in the EPIC - One Person One Record system.
Provide assistance throughout surgical services. To include, but not limited to, the OR Director, Manager, Supervisors, and pre-anesthesia testing.
Assist in all clerical needs at the pre-op desk
Provide pre-op desk assistance in absence of leadership
EPIC education, passing all necessary tests and providing necessary feedback.
Promptly answer the phone and direct/triage/respond to calls as necessary.
Maintain open lines of communication between department managers/supervisors/coordinators, OR/RSC, OR Purchasing, Anesthesia department, and any related surgical representatives. Maintains high visibility in the department.
Modify/create reports as needed and distribute/follow up as directed by the desk supervisor/coordinator.
Maintain all Pre-op desk paperwork, making sure that any changes are reflected throughout the day.
Submit and follow through with work orders when things are broken.
Generate/post forms/flyers for manager, supervisors, coordinators, and staff.
Deliver surgical equipment to RCS OR from OR purchasing.
Assist pre-op nurses with tasks such as turning over rooms.
Assures compliance with the regulatory agencies standards such as The Joint Commission (TJC), Centers for Medicare Services (CMS), the Michigan Department of Public Health (MDPH), American Association of Medical Instruments (AAMI), American National Standards Institute (ANSI), Associations of Operating Room Nurses (AORN), Society or Gastroenterology Nurses and Associates (SGNA) and International Association of Healthcare Central Service Material Management (IAHCSMM).
Other duties as assigned.