Administrative Assistant

Southern Tire Mart•Tampa, FL

4d•Onsite

About The Position

The Administrative Assistant will be responsible for answering incoming phone calls and providing excellent customer service. This role involves effective communication with customers, coworkers, and corporate office personnel. The assistant will utilize the point-of-sale (POS) system for order processing, assist with logistics and billing inquiries, and support the office team with various administrative tasks. Maintaining accurate records of customer interactions and transactions, and upholding company policies, procedures, and safety standards are also key aspects of this position.

Requirements

Must be at least 18 years of age.
Must pass a pre-employment drug screen.
High school diploma or GED required.
Strong verbal and written communication skills.
Ability to effectively manage multiple tasks in a fast-paced environment.
Proficient with basic computer skills.

Nice To Haves

Customer service, accounts payable/receivable, or logistics experience preferred but not required.
POS system experience a plus.

Responsibilities

Answer incoming phone calls and provide excellent customer service.
Communicate effectively with customers, coworkers, and corporate office personnel.
Utilize the point-of-sale (POS) system to locate, enter, and process customer orders.
Assist with logistics, billing inquiries, and account-related questions.
Support the office team with administrative tasks as needed.
Maintain accurate and organized records of customer interactions and transactions.
Uphold company policies, procedures, and safety standards.