Administrative Assistant - Lowcountry Connections Academy

Connections Academy•Summerville, SC

4d•Hybrid

About The Position

The Administrative Assistant supports the daily operations of Lowcountry Connections Academy (LCCA), a tuition-free, full-time virtual public charter school serving grades K–12 across South Carolina. The role maintains accurate student records in PowerSchool, processes enrollment, withdrawal and records-request paperwork, provides front-office and family support, and assists with state testing, graduation and school events. The position reports to the Executive Administrative Assistant. This is a hybrid role requiring work in the LCCA office at 1520 Old Trolley Rd, Suite 200, Summerville, South Carolina, 3–5 days per week, with the remaining workdays from home. Candidates must live in South Carolina within commuting distance of the office. Occasional travel within the state, sometimes involving overnight stays, is required to support testing and school events. Occasional evening hours may be needed during peak periods.

Requirements

High school diploma or equivalent.
At least one year of administrative, front-office or school-office experience.
Proficiency in Microsoft Office and Google Workspace, with intermediate or higher Excel skills.
Accurate data-entry skills and strong attention to detail.
Ability to maintain FERPA confidentiality and follow test-security procedures.
Clear written and verbal communication skills and a customer-service focus with families and staff.
Ability to manage multiple tasks in a fast-paced environment and follow up on missing items.
Must live in South Carolina within commuting distance of the Summerville office.
Ability to work in the office 3–5 days per week and travel occasionally within South Carolina, sometimes overnight.
A personal electronic device and email address for two-step authentication.
Successful completion of background checks required by the school, the Charter Institute at Erskine and applicable South Carolina law.
Ability to work occasional evening hours during peak periods.
Ability to lift and move up to 25 pounds of testing materials and supplies.

Nice To Haves

Associate's degree or Bachelor's degree.
Experience with PowerSchool, including South Carolina state reporting.
Experience in a school registrar, records or enrollment office, especially in a virtual or Title I school.
Experience supporting state testing or large-event logistics.

Responsibilities

Enter and update student information in PowerSchool accurately and on time, following South Carolina Department of Education data-entry guidance.
Run assigned PowerSchool reports and flag errors or discrepancies for correction before state deadlines.
Scan, file and maintain electronic and physical student records in accordance with FERPA and records-retention requirements.
Collect and verify enrollment documents, follow up with families about missing items, and ensure the SCDE Enrollment Survey is completed and entered in PowerSchool.
Route flagged enrollment-survey responses concerning English Learner, McKinney-Vento, foster care or migrant status to appropriate program staff.
Request cumulative, special education and transcript records from prior schools; verify incoming records requests and respond within Regulation 43-273 timelines.
Process withdrawal paperwork, collect proof of transfer as directed, and document Act 123 participation and withdrawal procedures.
Prepare enrollment verification letters, SCDMV Form PDLA and Social Security Administration student forms for authorized signature.
Enter daily attendance in PowerSchool using SCDE-standardized codes, help reconcile online-classroom participation records, file absence documentation and refer attendance concerns to appropriate staff.
Serve as a first point of contact for phone, email, chat and office visitors; answer questions or route them to the appropriate team while maintaining confidentiality and professionalism.
Handle mail, shipping, office supplies, scheduling and general clerical support for the school team.
Assist the Manager of State Testing and Accountability with testing-site logistics, including site setup, room preparation and supply lists.
Assist with family communications about test dates, locations and in-person testing expectations.
Assist with student test registration, scheduling and make-up session rosters.
Pack, count and ship testing materials and technology under secure chain-of-custody and locked-storage procedures.
Check students in at testing sites and support proctors and test administrators as directed.
Complete assigned SCDE test-security training, sign test-security agreements and immediately report suspected irregularities.
Help prepare for graduation and school events by assembling materials, checking in guests, mailing diplomas and supporting logistics at in-person events, family orientations and outreach activities.
Perform other duties as assigned.