Administrative Assistant - Lowcountry Connections Academy

Connections Academy•Summerville, SC
•Hybrid

About The Position

Lowcountry Connections Academy (LCCA) is a tuition-free, full-time virtual public charter school serving students in grades K–12 across South Carolina. The Administrative Assistant supports daily school operations by maintaining accurate student records in PowerSchool, processing enrollment, withdrawal and records-request paperwork, covering the front office, and supporting state testing and school events. The position reports to the Executive Administrative Assistant. This is a hybrid position based at the LCCA office in Summerville, South Carolina. The employee works in the office 3–5 days per week and from home on the remaining days. Candidates must live in South Carolina within commuting distance of the office. The position includes occasional travel within South Carolina, sometimes involving overnight stays, to support state testing, graduation and other school events.

Requirements

  • High school diploma or equivalent.
  • At least one year of administrative, front-office or school-office experience.
  • Proficiency in Microsoft Office and Google Workspace, with intermediate or higher Excel skills.
  • Accurate data-entry skills and strong attention to detail.
  • Ability to maintain FERPA confidentiality and follow test-security procedures.
  • Clear written and verbal communication skills and a customer-service focus with families and staff.
  • Ability to manage multiple tasks in a fast-paced environment and follow up on missing items.
  • Must live in South Carolina within commuting distance of the Summerville office.
  • Ability to work in the office 3–5 days per week and travel occasionally within South Carolina, sometimes overnight.
  • Personal electronic device and email address for two-step authentication.
  • Must successfully complete background checks required by the school, the Charter Institute at Erskine and applicable South Carolina law.

Nice To Haves

  • Associate's degree or Bachelor's degree.
  • Experience with PowerSchool, including South Carolina state reporting.
  • Experience in a school registrar, records or enrollment office, especially in a virtual or Title I school.
  • Experience supporting state testing or large-event logistics.

Responsibilities

  • Enter and update student information in PowerSchool accurately and on time, following South Carolina Department of Education data-entry guidance.
  • Run assigned PowerSchool reports and flag errors or discrepancies to the Executive Administrative Assistant or Registrar before state deadlines.
  • Scan, file and maintain electronic and physical student records in accordance with FERPA and records-retention requirements.
  • Collect and verify enrollment documents, follow up with families about missing items, and ensure the SCDE Enrollment Survey is completed and entered in PowerSchool.
  • Route flagged enrollment-survey responses to appropriate program staff.
  • Request cumulative, special education and transcript records from prior schools; verify incoming records requests and respond within applicable timelines.
  • Process withdrawal paperwork, collect proof of transfer, and support documentation of Act 123 participation and withdrawal procedures.
  • Prepare enrollment verification letters, SCDMV Form PDLA and Social Security Administration student forms for authorized signature.
  • Enter daily attendance in PowerSchool using SCDE-standardized codes and help reconcile online-classroom participation records with PowerSchool.
  • File absence documentation and send attendance concerns to appropriate staff.
  • Serve as a first point of contact for phone, email, chat and office visitors; answer questions or route them to the appropriate team while maintaining confidentiality and professionalism.
  • Handle mail, shipping, office supplies, scheduling and general clerical support for the school team.
  • Support state-testing logistics, including site setup, room preparation and supply lists.
  • Support family communications about testing dates, locations and in-person testing expectations.
  • Support student test registration, scheduling and make-up session rosters.
  • Pack, count and ship testing materials and technology using secure chain-of-custody and locked-storage procedures.
  • Support student check-in at testing sites and assist proctors and test administrators as directed.
  • Complete assigned SCDE test-security training and agreements and immediately report suspected irregularities.
  • Help prepare for graduation and school events by assembling materials, checking in guests, mailing diplomas and providing logistics support at in-person events, family orientations and outreach activities.
  • Perform other duties as assigned.
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