Administrative Assistant

Metropolitan Family Services • Wheaton, IL

12d • Onsite

About The Position

Metropolitan Family Services (MFS) is seeking an Administrative Assistant for its DuPage Center. MFS is dedicated to empowering families to learn, earn, heal, and thrive, acting as an engine of change since 1857. This role offers an opportunity to make a significant impact beyond a company's bottom line.

Requirements

• High school diploma or equivalent education.
• 4+ years of office experience, including automated systems experience.
• Strong organizational and time-management skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• High level of emotional intelligence, professionalism, and discretion.
• Proficiency with Microsoft Office, Google Workspace, Zoom, and project management tools.
• Ability to manage competing priorities in a fast-paced environment.
• Must have access to a vehicle, valid driver’s license and proof of insurance to perform essential job functions.

Nice To Haves

• Passion for nonprofit or community-based work.
• Experience supporting boards of directors or senior leadership teams.
• Ability to work independently while collaborating effectively with diverse teams.
• Advanced proficiency in office software (e.g., MS Office and Outlook).
• Excellent verbal and written communication skills.
• Use interpersonal and problem-solving skills to navigate conflict and foster a positive, collaborative environment.
• Interact appropriately with diverse clients and staff.
• Strong analytical skills to assess and resolve situations rapidly.
• Strong organizational and time management skills.
• Multitask and work in a fast-paced environment.
• Maintain attention to detail with a proactive approach to improving office.
• Use discretion and judgment in handling sensitive situations.
• Learn new systems, adapt to change, and take initiative.
• Exhibit adaptability, reliability, and dependability.

Responsibilities

• Manage complex calendars, schedules, and meeting logistics for senior leaders.
• Anticipate leadership needs and proactively address administrative and operational requirements.
• Prepare leaders for meetings, presentations, and events by compiling materials, agendas, and briefing notes.
• Handle sensitive and confidential information with the highest level of discretion.
• Serve as a primary point of contact between leadership and internal/external stakeholders, including board members, funders, partners, and community leaders.
• Draft, edit, and manage correspondence, reports, and presentations on behalf of executives.
• Coordinate leadership communications across departments to ensure alignment and follow-through.
• Support board-related activities such as meetings, committee coordination, scheduling, and materials preparation.
• Maintain board records, minutes, and governance documents as needed.
• Track deadlines, action items, and deliverables across multiple initiatives.
• Support special projects and organizational initiatives as assigned.
• Assist with event planning for leadership meetings, donor engagements, or organizational events.
• Maintain organized electronic and paper filing systems.
• Process expenses, invoices, and reimbursements for executives.
• Support general office operations as needed to ensure smooth day-to-day functioning.
• Perform other duties as assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• $2,000 to individual, and $4,000 to family, HSA contributions (pro-rated)
• FREE General Medicine and Behavioral Health Teladoc services
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED