Administrative Asst - Administrative Asst Sr.
About The Position
Responsible for performing administrative support duties within the assigned organizational unit, such as a region, district, department, or plant. Under immediate supervision, performs basic, routine administrative duties following well-defined standard procedures. The posting covers Administrative Assistant and Administrative Assistant Sr. levels. The role supports document processing, report compilation, information requests, filing and retrieval in hard-copy and electronic formats, telephone and email communications, mail distribution, data entry, calculations, information retrieval, and operation of electronic and mechanical office equipment. It also requires effective communication and interpersonal skills, customer focus, and the ability to use basic training and initiative to handle assignments and seek guidance when needed. The Administrative Assistant role requires a high school diploma or GED and two years of administrative work experience. The Administrative Assistant Sr. role requires a high school diploma or GED and three to four years of related experience, or equivalent experience normally obtained through progression as an Administrative Associate. Senior-level experience should include varied business circumstances that develop confidentiality, maturity, discretion, tact, judgment, and initiative.
Requirements
- High school diploma or GED.
- Administrative Assistant: two years of administrative work experience.
- Administrative Assistant Sr.: three to four years of related experience, or equivalent experience normally obtained through progression through the Administrative Associate classification.
- Ability to organize data and processes and communicate effectively, orally and in writing.
- Good analytical and problem-solving skills.
- Demonstrated proficiency with computers and office-oriented software products.
Nice To Haves
- Administrative office procedures, practices, and equipment experience, including business English, grammar, spelling, punctuation, letter writing, and telephone technique, for the Administrative Assistant Sr. role.
Responsibilities
- Perform basic, routine administrative duties under immediate supervision and follow established procedures.
- Assist with document processing and compiling special reports; request information from other areas.
- File and retrieve information in hard-copy and electronic formats.
- Answer telephone calls, take and accurately record messages, and communicate by email as needed.
- Receive and distribute incoming and outgoing mail.
- Use a keyboard to enter data, perform calculations, and retrieve information.
- Operate a variety of electronic and mechanical office equipment.
- Communicate effectively with coworkers, other employees, and customers outside the work area.
- Answer customer questions and refer issues to others when appropriate.
- Learn departmental functions and employee responsibilities to assist customers effectively.
- Work productively with others and help with assignments as needed to maintain department productivity.
- Apply basic education and training to job responsibilities, ask questions when unsure, and demonstrate initiative on assignments beyond the basic routine level.
Benefits
- AEP describes its benefits package as comprehensive and designed to support and enhance employees’ overall well-being; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
