Administrative Assistant

Woonsocket Health & Rehabilitation Centre•Woonsocket, RI

13d•Onsite

About The Position

The Administrative Assistant will be highly organized and personable as the first point of contact for our business. In this role, you will provide exceptional customer service to residents, families, and visitors, while ensuring the smooth operation of the front desk and providing comprehensive administrative support to the business office and associated departments.

Requirements

High school diploma or equivalent required
Minimum of one year of experience in a receptionist or administrative support role, preferably in a healthcare setting.
Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse population.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
Compassionate and patient demeanor.

Nice To Haves

Associate's degree preferred.
Knowledge of medical terminology and HIPAA regulations is a plus.

Responsibilities

Greet and welcome visitors, residents, and staff in a friendly and professional manner.
Answer and direct phone calls, taking accurate messages and ensuring timely delivery.
Maintain resident and staff directories, ensuring information is up-to-date and accurate.
Manage incoming and outgoing mail, faxes, and deliveries.
Assist with administrative tasks such as data entry, filing, photocopying, and faxing.
Prepare correspondence, memos, and reports as directed.
Maintain office supplies and equipment, ensuring adequate inventory and functionality.
Maintain confidentiality of resident and staff information.
Distribute and document personal needs allowances of Residents.
Adhere to all facility policies and procedures.
Perform other duties as assigned.