Administrative Assistant

Keyfactor, Inc.•Atlanta, GA

20d•Hybrid

About The Position

We are seeking an organized, proactive, and culture-driven Office Experience Administrator to support the daily operations and employee experience within our Atlanta office and global teams. This role is responsible for creating a welcoming, organized, and engaging workplace environment where employees, executives, and visitors feel supported. In addition to managing office operations, this person will play a key role in coordinating workplace experiences, employee engagement initiatives, and culture-building activities that strengthen connection and collaboration across the organization. The ideal candidate is highly organized, service-oriented, self-directed, and passionate about creating a positive employee experience. Applicants must be legally authorized to work in the United States.

Requirements

Prior experience in an administrative, office management, workplace experience, or employee engagement role preferred.
Ability to self-manage, prioritize tasks, and work independently in a fast-paced environment.
Strong organizational skills with excellent attention to detail.
Professional, dependable, and service-oriented mindset.
Passion for employee experience, workplace culture, and creating meaningful connections.
Comfortable balancing daily operational responsibilities with employee engagement initiatives and events.
Strong communication and interpersonal skills with the ability to work effectively across all levels of the organization.
Familiarity with Microsoft Office tools, calendars, expense platforms, and administrative systems.

Responsibilities

Be on-site at least three days per week to support employees, maintain office operations, and serve as the primary workplace contact.
Manage day-to-day office operations, ensuring a clean, organized, and welcoming environment for employees, executives, and visitors.
Oversee office supplies, vendors, procurement, deliveries, mail, building access, and parking management.
Coordinate catering, meals, office hospitality, and meeting logistics, including setup and cleanup.
Support workplace experience initiatives, including team events, employee activities, office communications, and event ticket management.
Promote employee engagement by supporting Culture Ambassador initiatives, KEY Leaders, DIVERSE Networks, Water Cooler activities, and recognition programs.
Manage rewards & recognition administration, including monthly expenses, award allocations, and related requests.
Provide administrative support to HR, executives, and cross-functional teams, including scheduling, expense coordination, shipping, organization, platform administration and ad hoc requests.
Support a positive workplace culture by creating engaging employee experiences and ensuring smooth office operations.

Benefits

Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings – followed by group gatherings.