Sales and Aministrative Assistant Reception

Kitchen Tune-Up Denver CO•Denver, CO

About The Position

Kitchen Tune-Up & Bath Tune Up of Denver is hiring an Administrative Assistant to support its sales and project teams and help manage pre- and post-sales processes for kitchen and bath remodeling customers. The position involves booking appointments, managing customer selections and project schedules, maintaining the showroom, and ensuring job processes run smoothly and accurately. The ideal candidate is coachable, driven, empathetic, willing to try new things, and adaptable to training. The role supports custom remodeling projects in the greater Denver area and surrounding communities.

Requirements

  • Technology savvy, including computer, smartphone, CRM programs, Microsoft Excel, and Microsoft Office.
  • Highly motivated, dependable, and possessing a strong work ethic.
  • Organized with strong attention to detail.
  • Able to set priorities and work in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Optimistic, enthusiastic, and friendly attitude.

Nice To Haves

  • Experience using social media for business lead generation.
  • Experience with online tools such as Canva or Photoshop.
  • Experience with ServiceMinder or a similar CRM system.
  • Experience with BuilderTrend or a similar project management system.

Responsibilities

  • Call new leads and appointments to book appointments.
  • Answer incoming work-line calls and convert leads into appointments.
  • Convert showroom walk-ins into appointments.
  • Schedule installation dates with customers, installers, contractors, and internal sales and operations teams.
  • Manage project-of-the-month submissions, social media management and postings, and customer reviews.
  • Use CRM systems, social media, and other online tools to manage and engage with prospects, leads, and customers.
  • Assist owners with sales and operations efforts.
  • Work with customers on final remodeling selections, especially Bath Tune-Up customers.
  • Place orders for tile and bath remodeling materials and perform cost reconciliations.
  • Invoice customers.
  • Keep the showroom clean and organized.

Benefits

  • Health insurance
  • Paid time off
  • Training and development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Ongoing training and coaching
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