Administrative Assistant

City Of Cambridge Massachusetts • Cambridge, MA

20d • Onsite

About The Position

The Administrative Assistant will provide administrative support for the Department of Veterans’ Services by performing a variety of functions related to the administration of both M.G.L. Ch 115 Veterans’ Benefits program and the U.S. Department of Veterans’ Affairs (VA) Benefits program, to include planning. Maintain proficiency in M.G.L. Ch 115 and VA electronic case managing systems (Onbase, TVB, Military Records Operations, and all related or modified systems).

Requirements

• Excellent organizational skills and ability to prioritize and multi-task.
• Ability to work in a confidential environment as a reliable team member.
• Motivated to work independently under general supervision.
• Excellent computer skills.
• Demonstrated skills with Microsoft Suite.
• Ability to communicate orally and in writing with a diverse population.
• High School Diploma or equivalent required.
• Resume
• Cover Letter

Nice To Haves

• Background in Veterans’ benefits and Human Services preferred.
• Honorably discharged military Veteran, Blue or Goldstar family member preferred.

Responsibilities

• Initiate, prepare and submit for signature all benefits, reimbursements and payroll related material. To include employee or client weekly and monthly payrolls using PeopleSoft and all related or modified payroll records management systems.
• Maintain department accounts payable and receivables for Veterans’ benefits and general office accounts.
• Provide information and referral services to Veterans’ and their dependents in procuring federal and state benefits to which they may be entitled, such as financial assistance, pensions, compensation, medical, employment, housing, education, death and burial benefits.
• Draft and type correspondence. Type state and federal Veterans’ benefits forms, including burial and VA documentation.
• Serve as first point of contact for all telephone and in person visits to the office.
• Maintain office supplies and equipment.
• Perform data entry of applicant information into the Veterans’ benefits tracking system.
• Attendance at and administrative support for all public celebrations sponsored by the department.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED