Administrative Assistant- Part Time

Merakey•Hummelstown, PA

About The Position

Merakey is seeking a part-time Administrative Assistant in Hummelstown, Pennsylvania. The role handles telephone switchboard activities, receives visitors, and assists with secretarial duties as needed. Work is performed under the supervision of the Program Director and Assistant Program Director. Duties may cover one or more areas of the role’s responsibilities. The position includes greeting visitors, answering and routing calls, and potentially scheduling routine appointments using an electronic calendar. It also supports medical-record handling and document processing, including tracking returned records, verifying chart order, filing and retrieving records, processing photocopy requests with appropriate consumer authorization, auditing archived documents, and scanning and filing claims and other documents in the agency’s electronic storage system. Additional duties include data entry, filing, faxing, responding to staff inquiries, researching and resolving discrepancies, protecting confidential information, and performing other assigned duties. The position is 20 hours per week during daylight hours Monday through Friday and pays $16 per hour. Merakey is a nonprofit provider of developmental, behavioral health, and education services, with more than 8,000 employees serving nearly 40,000 individuals and families across 12 states. The organization is an equal opportunity employer and follows a zero-tolerance policy for abuse.

Requirements

High school diploma or GED.
At least 1 year of office experience.
Typing speed of 50–60 words per minute.
Skills in Microsoft.
Good organizational skills.
Knowledge of telephone systems and their operation.

Responsibilities

Greet visitors and answer and appropriately route telephone calls while demonstrating professionalism.
Schedule routine appointments using an electronic calendar, as needed.
Account for the return of medical records from authorized users and verify correct chart order before refiling.
File medical records in permanent, secondary, and off-site storage locations and retrieve records from off-site storage as needed.
Process requests for photocopies of medical records and other items, ensure written consumer authorization is received, and file authorization with the medical record.
Audit work to ensure original documents are archived according to policy and procedures.
Scan, import, tag, and file participant claims and other documents in the agency’s electronic storage database in a timely and accurate manner and in compliance with company standards and applicable legal regulations.
Perform miscellaneous duties such as data entry, filing, and faxing documents.
Respond accurately and courteously to staff inquiries; research and resolve discrepancies and follow up as needed.
Protect confidential information from unauthorized disclosure.
Perform other duties as assigned.