Administrative Assistant (Part Time)

Mt. Lebanon, PA•Mount Lebanon, PA

23h•$19 - $21•Onsite

About The Position

This position serves as the initial point of contact for residents and other callers and visitors at the Mt. Lebanon municipal building, including answering the main municipal phone line and greeting visitors at the municipal offices. This position provides requested information to residents and others or directs callers or visitors to the appropriate office. Approximate work hours are 9:00 a.m. to 2:30 p.m., Monday through Friday. Occasionally required to work 8:30 a.m. to 5:00 p.m. to provide coverage when other administrative assistant is using time off.

Requirements

Interpersonal skills to greet the public, and handle complaints in a polite, courteous, manner and be resourceful in the disposition of public requests, both in personal encounters and over the telephone.
Proficiency in Microsoft Office.
Knowledge of office management systems and procedures
Knowledge of office equipment
Excellent written and verbal communication skills.
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Ability to work on multiple tasks with interruptions
Ability to work with minimal supervision
Ability to maintain confidentiality
High school diploma or G.E.D.
Proven administrative experience; three years’ experience with customer service via phones and administrative/secretarial duties preferred.

Nice To Haves

Understanding of municipal operations and general structure preferred
Understanding of Mt. Lebanon geography, public buildings, and landmarks preferred
Municipal experience a plus.

Responsibilities

Functions as the initial point of contact via main municipal phone line and in-person for the municipal administrative offices; greets guests, provides requested information or directs calls to the appropriate office.
Exhibits polite and professional communication via main municipal phone line e-mail, and mail. Responds to questions or transfers calls to proper extension.
Greets, announces, and provides general support and direction to visitors, including via a video kiosk.
Provide administrative support such as word processing, filing, copying, scanning, etc.
Maintains and updates the Mt. Lebanon local cable channel information.
Maintains and updates official documents.
Maintains regular and punctual attendance.
Performs all other work assigned.