About The Position

The purpose of this Administrative Specialist position is to serve as a front desk receptionist providing information and assistance to the recreation center visitors and completing administrative tasks as needed. The City of Austin Parks and Recreation (APR) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more!

Requirements

  • Graduation from an accredited high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with city employees and the public.
  • Skill in oral and written communications.
  • Skill in using computers and related software.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Knowledge of applicable processes, techniques and methods.
  • Knowledge of city practices, policy and procedures.

Nice To Haves

  • Administrative experience including responding to public inquiries, providing general center information, and assisting and directing visitors.
  • Experience working in a fast-paced environment and communicating with diverse populations and communities, in person, by phone, email and chat.
  • Experience using payroll software to perform payroll and timekeeping functions including entering, auditing, and reconciling employee time sheets.
  • Experience with cash handling, including point of sale (POS).
  • Experience with reviewing, tracking, and preparing financial documents.
  • Ability to fluently communicate (reading, writing, speaking) in English and Spanish.
  • Experience with Microsoft Office including Word, Excel, Outlook and Teams.
  • Experience using RecTrac or similar registration software for tracking, record keeping and file maintenance.

Responsibilities

  • Greets visitors, handles their inquiries, and directs them to the appropriate person.
  • Answers multi-line telephones, or two-way radios and directs calls or takes messages.
  • Maintains office supply inventories by placing orders.
  • Schedules and coordinates meetings.
  • Distributes, disperses, and reconciles petty cash requests.
  • Types letters, memos, forms and other correspondence.
  • Picks up, sorts and delivers mail to appropriate person.
  • Files and retrieves documents, records and reports.
  • Maintains records, enters data and retrieves data as needed.
  • Analyzes and interprets data and prepares reports.

Benefits

  • medical
  • paid leave time
  • retirement plan
  • training opportunities
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