Parks and Recreation Coordinator

City of Bloomington•Bloomington, MN

1d•Onsite

About The Position

The Park and Recreation Coordinator demonstrates strong operational expertise in managing park facilities, ensuring accurate administration of rentals, rinks, amenities, and project / event support. The role requires advanced coordination to effectively engage vendors, partners, and community members in events and programming. The coordinator applies exceptional service delivery skills to uphold high experience standards across parks and rental sites. This position also exercises proficient workforce management through staff scheduling, training support, and daily operational oversight. Strong communication competency ensures clear, consistent interactions.

Requirements

High School graduate or equivalent

Nice To Haves

BA/BS in Business Administration, Sports Management, related field or in progress
Experience with recreation management software
Knowledge of facility rental and offering procedures
Experience supervising staff or volunteers
First Aid, CPR and AED Trained or can complete within 6 months.

Responsibilities

Serve as a daily contact for rental scheduling, customer communication, and support.
Coordinate and schedule facility use through recreation management software.
Disseminate information to facility attendants, rental staff, and rink operations teams, providing clear guidance, training, and support.
Ensure rental operations meet City service standards and deliver a positive customer experience.
Support weekend programming and event procedures while providing supervision.
Assist with invoicing, confirmations, and renter follow-up to ensure timely and accurate processing.
Lead efforts to broaden offerings and increase community participation and engagement.
Track facility conditions, weather impacts, cancellations, and operational needs.
Educate users on facility policies, procedures, and safety expectations.
Inventory, organize, and coordinate equipment and supply needs for rink, rental, and program operations.
Address onsite concerns, including scheduling conflicts, maintenance needs, and program-related issues.
Ensure rinks daily system binders and operational documentation are completed accurately.
Provide timely responses to rental inquiries to reduce lost opportunities and provide exceptional customer experience.
Maintain professional relationships with renters, participants, and staff.
Document and communicate concerns to Supervisors.
Participate in all required staff meetings and training sessions.
Supports operational efficiency and contributes to rental growth.
Conduct rental audits, run program reports, and support survey evaluation processes.
Support ADA and Minnesota Human Rights Act compliance.
Create and maintain rink team schedule.
Perform additional duties as assigned.