Temp. Administrative Assistant - Stiegal School Apts.
About The Position
CRM Residential is seeking a temporary Administrative Assistant for Stiegal School Apts. This role will provide general supervision, direction, and guidance from the Community Manager. The Administrative Assistant will assist management and all visitors by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, and generally being a helpful and positive presence in the workplace. The ideal candidate must be professional, polite, attentive, accurate, prepared, and responsive, with a genuine desire to meet the needs of others. This role involves extensive interaction with residents and adherence to HUD guidelines and company policies.
Requirements
- High School diploma or equivalent education required
- Previous experience as an administrative assistant required
- Proficiency in Microsoft Office (Excel and PowerPoint in particular)
- Ability to work with a variety of people and make them feel comfortable quickly
- Must be able to multi-task
- Ability to work any scheduled hours as well as additional hours needed to complete the job
- Effective oral and written communication skills
- Strong customer service skills required
- Strong organizational and time management skills
Nice To Haves
- Previous experience in property management is a plus
Responsibilities
- Comply with established policies and procedures and not take any actions to such guidelines without authorized approval
- Handle telephone calls professionally and in a prompt manner
- Ensure resident selection and orientation follows the HUD Manual and the Community Realty Management Occupancy Manual
- Maintain and organize resident files according to the CRM Residential Occupancy Manual
- Assist with leasing of vacant apartments
- Ensure all certifications and recertifications being conducted follow the HUD Manual
- Maintain the waiting list according to the HUD Manual. Make sure all applications are added to the waiting list and processed in a timely manner
- Ensure EIV and TRACS are utilized according to HUD protocol
- Write work orders immediately and process them for the maintenance department
- Assist management on required paperwork for new move-ins, move-outs, recertifications and other HUD required paperwork
- Collect rent and other payments on a daily basis and prepare for deposit
- Prepare computer reports periodically required by CRM Residential and file accordingly
- Assist residents with various local social services and other related agencies
- Assist Community Manager in court when required
- Assist Community Manager with newsletters and other marketing material
- Contribute to resident satisfaction and the achievement of property goals
Benefits
- Comprehensive Health Coverage
- Retirement Savings with employer contribution
- Bonus Potential
- Paid Time Off (PTO)
- Company Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
