Administrative Medical Assistant-Temp

Planned Parenthood of Orange and San Bernardino Counties•Upland, CA

2d•Onsite

About The Position

Planned Parenthood of Orange and San Bernardino Counties has a temporary full-time opportunity for an Administrative Medical Assistant in Upland, CA. This administrative position is responsible for all duties and responsibilities assigned to front office staff. The role requires providing excellent customer service in a non-judgmental, empathetic manner. At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury.

Requirements

High school diploma or other education plus experience required.
1-3 years of continued job experience required.
Healthcare or general receptionist experience required.
Bilingual Spanish preferred, but not required.
Some positions require bilingual skills (reading, writing, and speaking). If required, candidate will be tested for proficiency prior to offer.

Nice To Haves

Bilingual Spanish preferred, but not required.

Responsibilities

Greeting and checking-in patients
Preparing paperwork
Scanning paperwork
Determining payer source
Collection of fees/receipts and donations
Collection of IDs
Phone answering
Scheduling
Adhere to agency’s policies, procedures and protocols.
Successfully completing agency, regional and/or state certification requirements.
Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the system for addressing client complaints.
Participate in health center efforts to achieve established goals for productivity.
Participate in health center/affiliate efforts to achieve established revenue cycle goals.
Greet patients, answer phones, refer calls, schedule appointments
Prepare charts, check for completeness, errors, signature and appropriate assembly
Input and update computer patient data information accurately.
Maintain patient records
Assess client finances, which may include verifying insurance, health plan authorization, Medi-Cal cards with picture ID, collecting fees per agency guidelines, complete appropriate forms and obtain signatures per agency policy.
Collect donations and patient satisfaction surveys per agency guidelines.
Complete related financial/statistical paperwork for clients.
Monitor clinic flow.
Schedule appointments for family planning including but not limited to contraceptives and abortion services.
Perform clerical and administrative duties, as required by manager.