Administrative Assistant

HumanaMoore, VA
Hybrid

About The Position

Humana is looking for an Administrative Assistant who has experience supporting executive level leadership. Reporting directly to the VP, Chief Customer Officer, you will manage, prioritize and complete tasks for multiple leaders and their organizational needs. You must be a self- starter that identifies requirements, anticipates requests and takes initiative to mitigate needs while building and managing relationships across Humana in support of department objectives and the team.

Requirements

  • 5+ years of experience supporting multiple leaders in a large and complex organization
  • Experience managing many details for executive leaders related to calendaring/scheduling, follow-up requests, travel-related planning, etc. simultaneously with low rate of error
  • Experience coordinating complex travel arrangements for leaders, including booking flights, accommodations, ground transportation, and managing itinerary changes
  • Proficient in Microsoft Outlook, Word, and PowerPoint
  • Demonstrated proficiency in navigating and utilizing multiple systems and software applications concurrently to efficiently manage tasks and workflows
  • Demonstrate a high level of professionalism, including strong executive presence and polished corporate demeanor, in all interactions with internal and external stakeholders
  • Model confident, effective communication and consistently represent the organization's values and standards
  • Exhibit exceptional attention to detail, ensuring accuracy and thoroughness in all tasks and deliverables, while consistently handling sensitive information with discretion and maintaining confidentiality in all professional matters
  • Demonstrate the ability to balance multiple initiatives and effectively prioritize workload, while maintaining flexibility to support urgent business needs and requests

Nice To Haves

  • Associate's or Bachelor's Degree
  • Proficient in Microsoft Excel
  • Experience with internet research and proof-reading/editing

Responsibilities

  • Communicate with all partners, providers, and corporate and community leaders
  • Maintain schedules using sound judgment to prioritize meetings
  • Coordinate and schedule internal and external meetings, make travel arrangements for attendees, and ensure that various meeting amenities are available
  • Complete expense reconciliation for leaders
  • Assist leadership team with presentations, responses to requests, reports, meeting agendas and meeting materials
  • Maintain travel schedules (scheduling appointments and making travel arrangements)
  • Determine proper course of action for incoming requests, calls and correspondence, direct to appropriate person or operational area
  • Anticipate needs before they happen and take initiative to eliminate any potential bottlenecks which may arise

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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