Funeral Home Administrative Assistant

Foundation Partners Group • Chandler, AZ

13h

About The Position

The Administrative Assistant provides administrative and clerical support to managers, team members, and client families. Duties include answering phone calls, scheduling, creating and proofreading correspondence, and entering data. The role supports funeral service documentation and delivery, monitors financial and inventory processes, maintains office areas and equipment, and participates in regular administrative updates and reporting.

Requirements

• High school diploma or equivalent.
• At least three years of work experience in a small business office environment.
• Knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to use and learn multiple computer software programs, systems, and office equipment.
• High attention to detail and accuracy, with excellent follow-up skills.
• Ability to establish and maintain effective internal and external work processes.

Nice To Haves

• Funeral industry experience.

Responsibilities

• Answer phones using appropriate phone etiquette, greet families, respond to inquiries, and direct questions appropriately.
• Use Microsoft Office Suite, company software, email, social media, text, online portals, and live webinars; update the funeral home website as needed.
• Communicate clearly and proofread work for accuracy and grammar.
• Monitor accounts and financials related to receipt books, deposit policies, and receivables; close accounts when appropriate and complete product inventory.
• Ensure funeral service delivery items, including cremation permitting, death certificate filing, and other documentation, are completed professionally and promptly.
• Maintain a neat and presentable office area and office equipment, manage inventory, and reorder office supplies as needed.
• Participate in weekly updates with supervisors to share resources and ideas toward meeting goals.
• Complete monthly and quarterly financial and administrative processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED