Funeral Home Funeral Arranger

Foundation Partners Group•Tucson, AZ

About The Position

The Funeral Arranger interacts directly with client families, making arrangements and handling all aspects of funeral and memorial services to provide a flawless experience that captures, acknowledges, and shares the life purpose of their loved one. The role arranges, conducts, and directs bereavement rites in a professional, organized, and caring manner consistent with company policies and procedures. It also supports families, services, vehicles, facilities, inventory, and general office operations while adhering to applicable licensing authorities, rules, and regulations.

Requirements

  • High school diploma or equivalent.
  • Experience as a funeral assistant is preferred.
  • Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Availability to work on-call weekdays and weekends as needed.
  • Strong communication skills and high levels of compassion and integrity.
  • Ability to multitask and set priorities while being detail-oriented.
  • Ability to safely lift 100 pounds.
  • Valid state-issued driver's license with a clear driving record.

Nice To Haves

  • Experience as a funeral assistant.

Responsibilities

  • Arrange, conduct, and direct bereavement rites, including funeral and memorial ceremonies, in a professional, organized, and caring manner consistent with company policies and procedures.
  • Confirm authorization to proceed with service arrangements.
  • Retain heritage and grow market share through active involvement with community, religious, and other organizations.
  • Inform client families about special recognition and services available for veterans and ensure delivery of selected recognition and services.
  • Drive funeral vehicles as needed.
  • Assist at the chapel, church services, and cemetery.
  • Deliver flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families.
  • Set up and remove chairs, and properly care for and store them.
  • Provide aftercare in the absence of the Family Service Counselor.
  • Provide information on insurance, health benefits, and pensions.
  • Share pre-need referrals with Family Service Advisors.
  • Ensure adherence to applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulations.
  • Complete and accurately prepare documents related to services, cremations, maintenance, and other data entry.
  • Assist with general office duties, including answering phones and preparing reports as necessary.
  • Assist with maintenance of vehicles, the facility, and property.
  • Receive caskets and other funeral home supplies and manage stock inventory.
  • Perform other duties as assigned.
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