Funeral Home Funeral Arranger

Foundation Partners Group • Gilbert, AZ

3d

About The Position

The Funeral Arranger interacts directly with client families, making arrangements and handling all aspects of services to help ensure families receive a thoughtful, well-organized experience that captures, acknowledges, and shares the life purpose of their loved one. The role arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized, and caring manner consistent with company policies and procedures.

The Funeral Arranger supports services and families through tasks such as driving funeral vehicles, assisting at chapel, church, and cemetery services, delivering service items and personal keepsakes, and setting up and removing chairs. The role also provides aftercare when the Family Service Counselor is absent, shares pre-need referrals with Family Service Advisors, and provides information on insurance, health benefits, and pensions.

The position includes administrative and operational duties, including preparing service-related documents and data entry, general office support, maintaining vehicles and property, and receiving and tracking supplies. The Funeral Arranger is responsible for following applicable professional and government licensing requirements, rules, and regulations.

Requirements

• High school diploma or equivalent.
• Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Availability to work on call weekdays and weekends as needed.
• Strong communication skills and high levels of compassion and integrity.
• Ability to multitask, set priorities, and pay attention to detail.
• Ability to safely lift 100 pounds.
• Valid state-issued driver's license with a clear driving record.

Nice To Haves

• Experience as a funeral assistant is preferred.

Responsibilities

• Arrange, conduct, and direct funeral and memorial ceremonies in accordance with company policies and procedures.
• Confirm authorization to proceed with service arrangements.
• Participate actively in community, religious, and other organizations to retain heritage and grow market share.
• Inform client families about special recognition and services available for veterans and ensure delivery of selected services.
• Drive funeral vehicles as needed.
• Assist at chapel, church, and cemetery services.
• Deliver flowers, caskets, urns, photographs, and other family keepsakes or mementos.
• Set up and remove chairs and care for and store them properly.
• Provide aftercare when the Family Service Counselor is absent.
• Provide information about insurance, health benefits, and pensions.
• Share pre-need referrals with Family Service Advisors.
• Comply with applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulations.
• Complete and accurately prepare documents related to services, cremations, maintenance, and other data-entry needs.
• Assist with general office duties, including answering phones and preparing reports as needed.
• Assist with maintenance of vehicles, the facility, and property.
• Receive caskets and other funeral home supplies and manage stock inventory.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED