Administrative Assistant

ARCCA INCORPORATED•Tinicum Township, PA

2d•$22 - $25•Onsite

About The Position

ARCCA is seeking a highly organized and client-focused administrative professional who thrives in a collaborative environment and takes pride in delivering exceptional support to both clients and internal teams. This role is ideal for someone who enjoys being part of a team, contributing to positive client experiences, and stepping in wherever their expertise is needed. A professional, service-oriented demeanor is essential, as this position plays an important role in enhancing the overall client experience. The successful candidate will have experience handling confidential information and the ability to securely transfer files using encrypted email and file-sharing platforms such as Dropbox, SharePoint, and ShareFile. Building strong working relationships across the organization is critical, including close collaboration with Forensic Engineers, administrative staff, and members of the leadership team. A strong can-do attitude, attention to detail, and commitment to follow-through are key to success in this position. Clients and colleagues rely on this role for consistent, dependable project support, making reliability and accountability especially important. The position offers a variety of responsibilities and provides exposure to many aspects of the business. This includes providing front-office and reception coverage during scheduled breaks and absences, downloading, organizing, and securely filing electronic documents, managing outbound mail and package shipments, updating CRM systems and project reports, assisting with new project setup and administrative coordination, and supporting the national sales and marketing team as needed. The role requires an individual who is comfortable managing multiple priorities, maintaining accuracy and confidentiality, and serving as a dependable resource for both clients and internal team members. Strong computer skills are required, along with the ability to efficiently download, organize, and maintain files within a secure, server-based environment. This role is an excellent opportunity for someone looking to grow their career and take on increasing responsibility over time. ARCCA has a strong track record of promoting from within, and many team members have leveraged this position as a pathway to broader administrative and operational opportunities within the organization.

Requirements

High school diploma required; college degree preferred
2+ years of experience in a professional services office environment
Strong organizational, prioritization, and time‑management skills
Ability to contribute positively to a team‑based work environment
Proficiency with file share and secure file‑sharing software
Ability to download zipped files and create and manage folders on network drives
Experience downloading, scanning, and electronically filing documents
Excellent written and verbal communication skills
Proficient in Microsoft Office, especially Outlook; experience with PDF editing software preferred
Strong attention to detail and document accuracy

Responsibilities

Provide front office and reception coverage as part of the administrative team’s backup rotation, as needed.
Manage high‑volume secure file downloads and electronic filing in a fast‑paced environment.
Provide general administrative support to project teams for new and existing projects.
Prepare and distribute inbound and outbound correspondence and packages (USPS, UPS, FedEx, etc.).
Update project reports and CRM databases accurately and timely.
Scan and electronically file confidential, legal, and project documents.
Assist with special event planning and setup.
Support office staff and the business development team with special projects, as needed.
Prepare and distribute inbound and outbound correspondence and packages to support sales and marketing activities.
Perform other duties as assigned.