Administrative Assistant - Technology Services & Support
About The Position
Lakeside Educational Network is seeking a dedicated and organized Administrative Assistant to support our Technology Services & Support (TSS) team. This role offers an excellent opportunity to contribute to a dynamic department by providing essential administrative and operational support. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks efficiently in a fast-paced environment. At Lakeside, we pride ourselves on being a nationally recognized trauma-informed organization. Our mission is to create a safe, supportive, and nurturing environment where students can thrive. With a focus on building positive relationships, managing emotions, and achieving academic success, we are dedicated to making a difference in the lives of students and fellow teachers.
Requirements
- Proven experience (3-5 years) in administrative or secretarial roles
- Excellent organizational and time-management skills
- Strong communication skills, both written and verbal
- Proficiency in office software applications (e.g., Microsoft Office Suite, case management systems)
- Ability to handle multiple priorities with attention to detail
- Ability to work independently and collaboratively within a team environment
Nice To Haves
- Basic technical knowledge related to equipment and support processes is a plus
Responsibilities
- Process incoming TSS support requests via phone and case management software
- Respond to support requests and phone calls promptly, performing helpdesk triage as needed
- Coordinate equipment repairs, including processing shipments and arranging deliveries
- Manage general office functions such as processing documents, making copies, and maintaining both paper and digital files
- Maintain equipment and room calendars to ensure smooth operations
- Order supplies as needed to support TSS staff
- Provide administrative support to the supervisor, including scheduling and correspondence
- Offer general support to TSS staff to facilitate daily operations
Benefits
- Company paid health, dental, and vision coverage
- Generous paid time off benefits
- Participation in 403B with company match
- A competitive salary commensurate with experience
- Opportunities to expand your skills and contribute meaningfully to our organization’s success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
