Administrative Assistant - Technology Services & Support

Lakeside Educational Network • Upper Gwynedd Township, PA

70d • $41,000 - $46,000

About The Position

Lakeside Educational Network is seeking a dedicated and organized Administrative Assistant to support its Technology Services & Support (TSS) team. The role provides essential administrative and operational support in a fast-paced environment. The ideal candidate is proactive, detail-oriented, and able to manage multiple tasks efficiently.

The position processes incoming TSS support requests, helps coordinate equipment repairs, maintains office and equipment records and calendars, orders supplies, and supports the supervisor and TSS staff. Lakeside describes itself as a nationally recognized trauma-informed organization focused on creating a safe, supportive, and nurturing environment where students can thrive.

Requirements

• Three to five years of experience in administrative or secretarial roles.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency with office software applications, such as Microsoft Office Suite and case management systems.
• Ability to handle multiple priorities with attention to detail.
• Ability to work independently and collaboratively within a team environment.

Nice To Haves

• Basic technical knowledge related to equipment and support processes.

Responsibilities

• Process incoming TSS support requests by phone and through case management software.
• Respond promptly to support requests and phone calls, performing helpdesk triage as needed.
• Coordinate equipment repairs, including processing shipments and arranging deliveries.
• Handle general office functions, including processing documents, making copies, and maintaining paper and digital files.
• Maintain equipment and room calendars.
• Order supplies as needed to support TSS staff.
• Provide administrative support to the supervisor, including scheduling and correspondence.
• Provide general support to TSS staff to facilitate daily operations.

Benefits

• Company-paid health, dental, and vision coverage.
• Generous paid time off benefits.
• Participation in a 403B plan with company match.
• Competitive salary commensurate with experience.
• Supportive work environment with opportunities for professional development and skill growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed