Administrative Assistant

Blue Arbor•Greensboro, NC

20h•Onsite

About The Position

We are seeking a dynamic and highly organized Administrative Assistant to join our team! This vital role offers the opportunity to support daily office operations, enhance efficiency, and ensure a smooth workflow across departments. The ideal candidate will bring enthusiasm, strong communication skills, and a proactive attitude to manage a variety of administrative tasks. Your energy and dedication will help create a positive environment where everyone can thrive! Most of the work is done seated at a desk and primarily on a computer, utilizing MS Office products.

Requirements

Knowledge of Excel required
Proven experience in an office environment with strong clerical and administrative skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and basic computer literacy
Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently
Strong phone etiquette skills with experience handling multi-line phone systems in a professional manner
Must have previous customer service experience on the phone and in person
Must have the ability to work well with the public
Previous experience in entering data into a computer system is a plus
Must pass pre-employment Criminal Background Check and drug screen
Must have Driver's license
High School Diploma/GED
Valid Driver's License

Nice To Haves

Bilingual abilities are highly desirable to serve diverse client needs effectively
Previous experience in customer support or client-facing roles such as medical or dental reception is a plus
Knowledge of bookkeeping software like QuickBooks and familiarity with office management procedures are preferred
Demonstrated ability to proofread documents accurately while maintaining attention to detail

Responsibilities

Assisting with data entry
Upkeep and filing for various processes/programs
Scanning documents
Mailing letters
Requesting information from various people
Gathering orders (office supply, signs, etc.)
Coordinating various small activities (vehicle maintenance, meeting scheduling, etc.)
Coordinating sign-up for training events
Updating financial spreadsheets
Running the internal mail daily
Making phone calls to gather or follow-up on information
Creating documentation/SOP’s on work processes
Packing and unpacking for events
Manage calendar scheduling, appointment setting, and coordinate meetings to optimize team productivity
Support bookkeeping activities using Excel and assist with basic office management tasks such as supply inventory and equipment maintenance
Provide exceptional customer service by responding promptly to inquiries via phone or email, ensuring clear communication and customer satisfaction
Assist with medical or dental receptionist responsibilities as needed, including patient check-in, appointment reminders, and document processing
Maintain confidentiality while supporting office management functions and ensuring smooth day-to-day operations