Administrative Assistant

Seneca Nation Health System • Irving, NY

19d • Onsite

About The Position

Incumbent is responsible for providing administrative support to assigned personnel. Serves as a liaison between assigned staff and department heads/other units within the Seneca Nation Health System (SNHS). Responsibilities may include record keeping, inventory management, scheduling, time keeping duties, generating templates/documents for report gathering, and data entry.

Requirements

• High School Diploma or equivalent required.
• Medical Administrative Assistant Certification or willingness to obtain within 1 year from the date of hire required.
• Excellent communication, interpersonal and patient service skills.
• Good analytical and problem-solving skills.
• Excellent computer skills.

Nice To Haves

• Experience in a large hospital, academic medical center, outpatient health care setting, or Indian Health Service (IHS)/tribal health, preferred.

Responsibilities

• Templates and maintains medical unit schedule to include monthly provider schedules.
• Responsible for various phone lines including patient lines and internal calls.
• Provides coverage for Medical Receptionist during absence.
• Monitors expenditures and place orders for various medical office supplies.
• Prepares and tracks purchase orders/check requests.
• Assists in special event planning for the medical unit (luncheons/health fairs/training events/etc).
• Records and keeps meeting minutes.
• Organizes and maintains various files (time off requests/training certifications/etc.).
• Updates and maintains Kronos timekeeping for Medical Unit staff as well as scheduled time off calendar.
• Gathers data and generates quarterly reports.
• Compiles data and generates other medical unit reports as needed.
• Records all information necessary for patient care accurately, and ensures timely entry of all required data into the electronic health record.
• Participates and promotes Patient Centered Medical Home (PCMH) guidelines and procedures.
• Provides culturally sensitive care for patients of all ages.
• Responsible to handle appropriately any/all communications necessary for patient care, both incoming and outgoing.
• Maintains stock supplies and performs general medical office duties.
• Responsible for all general maintenance, housekeeping, material stocking, and cleaning as needed in order to maintain a clean and sanitary workplace for the delivery of patient care.
• Promotes a cooperative and cohesive workplace environment to maintain high quality services to patients.
• Upholds and promotes the value and integrity of the Seneca Nation Health System’s mission statement.
• Will promote SNHS in a positive manner.
• Provides care and team collaboration through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during treatment plan developments, empowerment of patients by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity.
• Attends all mandatory staff meetings and in-services.
• Adheres to policies and procedures of the department, Seneca Nation, and SNHS.

Benefits

• Health, dental, and vision full coverage for individual - Family option available
• Short term/long term disability options
• Vacation (annual) + PTO (accrued weekly)
• 16 paid holidays in the calendar year
• 401K - 5% matching
• Parental, medical, education, bereavement leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED