Administrative Assistant

Zarephath Community Services•Mesa, AZ

6d•Onsite

About The Position

The Heart of Our Mission At Zarephath, we believe every family deserves a supportive environment from the moment they walk through our doors. We are a dedicated behavioral health agency in Arizona on a mission to support families and children navigating life’s toughest challenges. As our Administrative Assistant, you are more than just support staff—you are the vital link that keeps our mission organized and ensures our families feel seen and heard. Our Community Presence Based in our main office, you’ll be the central "hub" for our team and the families we serve. Even when you aren’t at the front desk, you’ll be an essential backup for our reception team, ensuring that every interaction with Zarephath is warm, professional, and therapeutic. Your Daily Mission This is a people-focused role that balances high-level organization with compassionate customer service. You’ll keep our daily operations running smoothly through: Reception & Customer Service: Providing world-class support as a backup for the front desk, answering phones, and greeting visitors with the care they deserve. Clinical Organization: Managing the lifecycle of medical records, from accurate filing and scanning to ensuring data entry is precise and confidential. Scheduling & Connection: Coordinating and confirming client intake meetings and staff schedules to ensure no family is left waiting. Tech-Forward Support: Using Word and Excel to create reports, manage supply inventories, and track essential data with a high degree of accuracy. Office Stewardship: Maintaining a vibrant, organized, and clean office environment that reflects our commitment to excellence.

Requirements

High school diploma or GED
Must obtain/possess a Fingerprint Clearance Card and pass a DCS Background Check
Good basic skills in Microsoft Word (document formatting) and Excel (data entry, basic formulas).
Exceptional customer service skills and the ability to multitask in a fast-paced environment.
Valid state-issued ID or Driver’s License

Responsibilities

Providing world-class support as a backup for the front desk, answering phones, and greeting visitors with the care they deserve.
Managing the lifecycle of medical records, from accurate filing and scanning to ensuring data entry is precise and confidential.
Coordinating and confirming client intake meetings and staff schedules to ensure no family is left waiting.
Using Word and Excel to create reports, manage supply inventories, and track essential data with a high degree of accuracy.
Maintaining a vibrant, organized, and clean office environment that reflects our commitment to excellence.