Administrative Assistant

Entergy•Little Rock, AR

18d•Onsite

About The Position

This position is responsible for the daily operations in managing the accounts payable and contract compliance processes for new and existing contractors and vendors. It also supports various system policy process requirements for the AR Transmission Line Group. The specific level (I, II, III, or IV) will be determined by the selected candidate's experience and qualifications.

Requirements

0 - 6 years customer service experience
Must be dependable, self-motivated, goal oriented, organized, and able to manage multiple tasks with little or no supervision.
Strong computer skills required, including Microsoft applications (Outlook, Word, Excel, PowerPoint) and Entergy system applications.
Must possess strong written and oral communication skills.
Must maintain confidentiality at all times.
Thorough knowledge and demonstrated understanding and appreciation of Entergy's safe work practices.
Demonstrated maturity in decision making and respect of peers.
Good analytical and organizational skills.
Working knowledge of Entergy's CCS software.
Working knowledge of expense and travel systems such as Concur and Time and Labor software systems.
EEI SASS test required

Nice To Haves

Some college or at least 1 year of customer service experience
Familiarity with PeopleSoft Financial program and software such as Maximo.

Responsibilities

Assist internal and external customers with courteous professionalism.
Maintain records as required per the records retention procedure.
Participate in special internal and external projects as requested.
Identify and track employee-training needs identified through Quality Assurance or Employee Skill Matrix.
Support work group for PeopleSoft time and labor administration.
Facilitate new hire and refresher training.
Coordinate and participate in cross-functional training when process issues are identified.
Process vendor payments for OneCard related purchases, including reconciling OneCard purchases per system policy requirements.
Provide daily guidance, contracts analysis, and assistance on resolving technical or difficult issues related to accounts payable processing.
Perform various tasks such as claims management processing and providing administrative support for various system policies related to operations support.
Perform contract management activities per established system policies and procedures, including setting up new contracts in Asset Suite/INDUS/Passport, maintaining existing contracts (including ceiling management), reviewing and processing contractor/vendor invoices for accounts payable requirements, and administering contract releases as requested by management for approval of work.
During major storm events, support the AR Transmission Line group as needed, and provide support for other storm-related logistical requirements.