Admin/Personal Asst

Monarch Staffing • Woodlyn, PA

3d • Hybrid

About The Position

A growing home remodeling, restoration, and mitigation company is seeking a detail-oriented and proactive Administrative Assistant to support daily business operations. This role is based out of the owner's home office in Woodlyn, PA and offers flexible scheduling within standard business hours. The position has the potential to expand into a full-time opportunity as the company continues to grow. We are looking for a forward-thinking professional who enjoys problem-solving, thrives in a fast-paced environment, and is eager to grow alongside a developing business.

Requirements

• Previous administrative, office support, customer service, or related experience required
• Strong preference for candidates with experience in the restoration, mitigation, insurance, or home services industries
• Proficiency with Mac computers and technology platforms
• Experience managing and maintaining spreadsheets
• Comfortable learning and utilizing CRM systems and other business software
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Ability to prioritize tasks and adapt to changing business needs
• Professional, dependable, and customer-focused demeanor
• Self-motivated with a desire to contribute to a growing organization

Nice To Haves

• Forward-thinking and solution-oriented
• Highly organized and systems-driven
• Tech-savvy and comfortable with multiple software platforms
• Strong attention to detail and accuracy
• Interested in long-term growth and development with a growing company
• Able to effectively balance administrative, customer service, and project support responsibilities

Responsibilities

• Serve as the first point of contact for clients and vendors via phone, email, and other communication channels
• Manage client intake by answering incoming calls and gathering necessary information
• Accurately document conversations and enter detailed notes into the company's CRM system
• Perform high-volume data entry and maintain accurate client records
• Coordinate follow-up communication with clients regarding services and appointments
• Maintain and update spreadsheets and internal tracking systems
• Assist with administrative projects and day-to-day office operations
• Support marketing initiatives through social media content creation and related administrative tasks
• Represent the company at occasional local industry events as needed

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed