Administrative Asst - Administrative Asst Sr.

American Electric Power • Gahanna, OH

3d

About The Position

Responsible for performing administrative support duties within the assigned organizational area, such as a region, district, department, or plant. The role performs basic, routine administrative duties under immediate supervision and follows well-defined standard procedures. The posting covers Administrative Assistant and Administrative Assistant Sr. classifications.

Requirements

• High school diploma or GED.
• Administrative Assistant: two years of administrative work experience.
• Administrative Assistant Sr.: three to four years of related experience or equivalent, normally obtained through progression through the Administrative Associate classification.
• Ability to organize data and processes and communicate effectively, orally and in writing.
• Good analytical and problem-solving skills.
• Demonstrated proficiency with computers and office-oriented software products.

Nice To Haves

• Administrative Assistant Sr.: experience using administrative office procedures, practices, and equipment, including business English, grammar, spelling, punctuation, letter writing, and telephone technique, is desirable.
• Administrative Assistant Sr.: experience in varied business situations that develops confidentiality, maturity, discretion, personal tact, judgment, and initiative.

Responsibilities

• Assist with document processing.
• Assist in compiling special reports and request information from other areas.
• File and retrieve information in hard-copy and electronic formats.
• Answer telephone calls, take messages, and communicate by electronic mail as needed.
• Receive and distribute incoming and outgoing mail.
• Use a keyboard to enter data, perform calculations, and retrieve information.
• Operate a variety of electronic and mechanical office equipment.
• Communicate effectively with coworkers, other employees, and customers outside the work area; record messages accurately and answer calls in a friendly, helpful manner.
• Work effectively and productively with others, and help colleagues with assignments as needed to maintain department productivity.
• Answer customer questions and refer questions or issues to others when appropriate; learn departmental functions and employee responsibilities to assist customers effectively.
• Apply education and training to assignments, ask questions when unsure how to proceed, and show initiative in handling assignments beyond the basic routine level.

Benefits

• AEP describes its benefits package as comprehensive and intended to support and enhance employees’ overall well-being; specific benefit types are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED