Administrative Assistant

Services For The Underserved, Inc.•New York, NY

60d•$40,000 - $44,000•Onsite

About The Position

The Administrative Assistant will be the first point of contact for program applicants. In addition to clerical duties, you will be called upon to engage and assist with program participants/individuals we serve, complete pre-screenings and assessments, and to manage communication with applicants, program participants, and stakeholders. As a member of S:US, you are committed to delivering high-quality customer service, acting with integrity, as demonstrated by treating people consistently, honestly, and fairly to help them achieve their own goals and the goals of the agency.

Requirements

HSD or equivalent required
A minimum of one-year experience in an administrative setting
Some knowledge/experience working in the social service or related field is preferred
Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook
Ability to work in a fast-paced environment
Have an understanding, appreciation, and commitment to the philosophy and mission of Services for the UnderServed (S:US)

Nice To Haves

College or continuing education preferred
Bilingual English/Spanish speaking preferred

Responsibilities

Perform general clerical duties including but not limited to photocopying, faxing, mailing, filing and arranging for deliveries
Exercise discretion in handling sensitive information as required by HIPAA and Agency guidelines
Handle all internal and external communications using phone, email, and written.
Handle high volume phone systems with multiple lines and return calls/messages/emails promptly and consistently.
Coordinate with internal and external stakeholders including staff, clients, visitors, and vendors
Arrange, schedule and coordinate office calendar
Prepare and edit communications, presentations and other documents
Database management including but not limited to data entry into Excel and Electronic Health Records (EHR) systems
File and retrieve documents and reference materials
Provides timely, accurate and clear documentation according to established policies and procedures
Handles completing demands by responding effectively to challenges, deadlines, and emergencies
Responds to consumer needs promptly, accurately and with courtesy and respect
Represents the organization in a positive and appropriate manner to outside resources
Supports the mission and values of SUS and draws attention to behavior that undermines group effectiveness or is inconsistent with core values
Additional duties as assigned