Administrative Assistant

Care Dimensions•Danvers, MA

27d•$22 - $26•Onsite

About The Position

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day. Administrative Assistant, Home Primary Care (Temporary 6-Month Assignment) Schedule: Monday-Friday, 8:00 AM to 4:30 PM Reporting to the Practice Manager of Home Primary Care, the Administrative Associate performs a broad range of administrative duties to support the efficient day-to-day operations of the Physician Services Department and the Care Dimensions Home Primary Care Program. This role provides a high level of customer service to patients, providers, referral sources, and vendors while ensuring smooth administrative operations. Responsibilities are assigned at the discretion of the Practice Manager, who oversees the administrative functions of the practice.

Requirements

High school diploma required.
Minimum of three years of experience in a medical facility, medical office setting, or administrative assistant role, or an equivalent combination of education and experience that provides the knowledge and skills necessary to perform the essential functions of the position.
Demonstrated ability to thrive in a fast-paced setting while managing multiple priorities and deadlines.
Strong communication skills, including proficiency in managing communications by email, telephone, and in person.
Professional, courteous, and customer-focused telephone manner.
Excellent organizational and multitasking skills with the ability to prioritize competing demands effectively.
Proficiency with Microsoft Outlook and the ability to learn and navigate multiple electronic medical records (EMR) systems.
Ability to exercise sound independent judgment and recognize when assistance is needed.
Ability to maintain confidentiality and handle sensitive medical information, including the use of encrypted email when appropriate.
Strong interpersonal skills with the ability to work collaboratively as part of a team.
Ability to interact effectively with individuals from diverse backgrounds and communication styles.

Nice To Haves

Associate's degree preferred.
Scheduling experience in a fast-paced environment preferred.

Responsibilities

Performs a broad range of administrative duties to support the efficient day-to-day operations of the Physician Services Department and the Care Dimensions Home Primary Care Program.
Provides a high level of customer service to patients, providers, referral sources, and vendors while ensuring smooth administrative operations.
Manages multiple priorities and deadlines in a fast-paced setting.
Manages communications by email, telephone, and in person.
Maintains confidentiality and handles sensitive medical information, including the use of encrypted email when appropriate.
Works collaboratively as part of a team.
Interacts effectively with individuals from diverse backgrounds and communication styles.