Administrative Assistant

Associa•Surrey, BC

17d•Onsite

About The Position

Associa BC is looking for a full-time, permanent Administrative Assistant to join the team in our Surrey Office. The office is open concept, and it is easily accessible by transit, and we celebrate our divers and inclusive office culture with social gatherings and celebrations. This is an office‑based role. The Administrative Assistant supports day‑to‑day office operations by completing structured administrative tasks and providing customer service support. The role works under moderate supervision, with clear expectations and established processes. You will regularly communicate with homeowners, Board members, and internal team members and help keep information organized, accurate, and up to date. This role is well suited for someone who enjoys routine, clear tasks, and supporting others through reliable administrative work.

Requirements

Use Microsoft Office tools (Word, Excel, Outlook) comfortably for everyday tasks
Communicate clearly and professionally by phone, email, and in writing
Provide courteous and reliable customer service
Read, understand, and follow written and verbal instructions
Prepare basic business correspondence with accuracy and attention to detail
Use standard office equipment such as copiers and phone systems
Handle sensitive information with confidentiality and discretion
Stay organized and manage priorities, especially when requests are time‑sensitive
Work within established policies, procedures, and forms

Nice To Haves

Are early‑career, re‑entering the workforce, or building experience in an administrative role
Prefer clear instructions, structured tasks, and defined responsibilities
Enjoy keeping information organized and helping others navigate processes
Are comfortable with routine work and occasional variation throughout the day
Like working in an office environment with consistent expectations

Responsibilities

Preparing and organizing correspondence related to association business
Answering and responding to incoming phone calls and emails from homeowners, Board members, and Managers, and following up on requests
Receiving, sorting, and distributing incoming mail for the office and associations
Updating homeowner and association information in internal systems (including C3) and shared files
Providing phone coverage for Reception when needed
Keeping shared workspaces organized and maintained
Monitoring office supplies, notifying the Office Manager when supplies are low, and helping with restocking
Scanning, filing, and organizing documents as part of general office support
Completing other clearly defined administrative or clerical tasks as needed