Administrative Assistant

Jones Fish • Plainfield Township, MI

4h • Onsite

About The Position

Jones Lake Management is a full-service lake and pond management specialty company built on providing unwavering quality solutions and products to its customers. The company emphasizes that its success begins with its employees. The Administrative Assistant will receive on-the-job training for the skills needed to be successful and will also be provided with continuing education opportunities. This role's responsibilities include oversight and response to customer service inquiries via telephone and in-office, assisting with customer needs, and providing administrative support for the team and branch manager.

Requirements

• Must be well organized, highly motivated, and willing to work well with a team of professionals
• Proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong listening and sales skills

Nice To Haves

• Associate’s Degree or higher in Biology related course study preferred or equivalent work experience

Responsibilities

• Assist management team with material “issues” and tasks needed to be completed
• Provide excellent customer service via phone and in person as needed
• Ensure inventory is managed appropriately and adjustments are made when needed
• Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
• Coordinate the collection of credit card receipts and submission process for the team
• Assist branch manager with any follow-ups needed to be performed with customers
• Perform projects as needed for the branch manager
• Assist with creation and coordination of estimates
• Communicate estimates to customers
• Inform clients of new equipment options

Benefits

• Multiple health plans to choose from, including the ability to participate in an HSA.
• Dental, Vision, and Company Paid Life Insurance
• 12 Paid Holidays per year
• Generous PTO
• 401(k) with Generous Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees